How does UW work?

At Utility Warehouse, we like to do things a bit differently. We bundle all your home services (energy, broadband and mobile plans) into one, simple bill – helping you save time and unlock savings and benefits.

Even better, we use a team of distributors, called Partners, to ensure you get a package that's tailored to your needs.

To find out more about our insurance deals in Newcastle and other services, get in touch with one of our authorised Utility Warehouse Partners – they'll guide you through our award-winning multiservice offering.

What our customers say

All your home services in one

Partners serving Newcastle

Nicola Emerson

Hebburn

I’ve been in the business for 15 years now and it still gives me an enormous buzz when I am able to make someone’s life easier, less stressful , or more successful – whether it be by saving you money on your household bills or helping you on the road to a more secure future. I have a wealth of knowledge but I’m always learning and honing my skills to ensure I give best advice to everyone on an individual basis whether they join UW or not . Would it be ok to have an informal, free, no obligation chat? I look forward to hearing from you and thanks again.

Marie Osborne

High Spen

My name is Marie, and I live in the North East of England. My background is in nursing. I trained to be a nurse in the Royal Navy, practised in midwifery, and studied nutrition as a health coach. My focus changed during the pandemic to helping people in a different way. I've built a home-based business, flexibly fitting around my family and lifestyle, saving people time and money by simplifying their home services, and supporting some of them to earn an extra income.

An image of UW partner Rumon Miah

An image of UW partner Rumon Miah

Rumon Miah

Buddle Road

Speak to me to discover how you can save on your bills and unlock the UK’s cheapest energy, or start earning as a Partner.

Search for a partner

Why UW?

Show other partners in Newcastle

Frequently Asked Questions

UW provides a choice between either buildings, contents or combined buildings and contents insurance to safeguard your home and belongs. So if you're a homeowner or a renter we can provide the cover you need. Learn more about types of home insurance cover

Moneyfacts are an independent financial information business who provide expert consumer advice. They rank financial products and services to make it easier for consumers to distinguish between the quality and level of cover they will receive. Their highest possible rating. Read more about: UW awarded two five-star ratings by moneyfacts

As we work with a panel of insurers, your first port of call is to refer to Page 1 of your Policy Schedule. There, you'll find the number to call to get started with your claim.
See more information about ++how to make an insurance claim++.

To claim on your Boiler & Home Cover policy, simply give us a call on 0333 777 3234.
Find more information on what you need to know about making a claim

Awards: UW has earned over 80 awards – and counting – in the last decade alone. Current awards include Which? Best Buy for our UW Wi-Fi Hub, USwitch Energy Awards for metering reading services and incentives/rewards and our Home Insurance service has been awarded five-stars by independent financial information experts, Defaqto.

^£400 to help you switch and 30 days to change your mind: When you take a 3 or 4+ Service Bundle, we'll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You'll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions.

For cancellations within 30 days of the policy purchase if the period of insurance hasn't started and if no claim has been made. If a claim has been made you must pay any remaining premium due for the term of the policy.

UW Price Pledge: eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. Full details, eligibility and terms available at uw.link/price-pledge.

Cashback Card: *£3 a month. There is also a one off application fee of £5 per account. Further details of all applicable fees and charges are outlined in our Cashback Card terms and conditions.

Registered in England. Company number: 04594421 Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority