How does UW work?

At Utility Warehouse, we like to do things a bit differently. We bundle all your home services (energy, broadband and mobile plans) into one, simple bill – helping you save time and unlock savings and benefits.

Even better, we use a team of distributors, called Partners, to ensure you get a package that's tailored to your needs.

To find out more about our energy deals in Newcastle and other services, get in touch with one of our recommended Utility Warehouse Partners – they'll guide you through our award-winning multiservice offering.

What our customers say

All your home services in one

Partners serving Newcastle

Nicola Emerson

Hebburn

I’ve been in the business for 15 years now and it still gives me an enormous buzz when I am able to make someone’s life easier, less stressful , or more successful – whether it be by saving you money on your household bills or helping you on the road to a more secure future. I have a wealth of knowledge but I’m always learning and honing my skills to ensure I give best advice to everyone on an individual basis whether they join UW or not . Would it be ok to have an informal, free, no obligation chat? I look forward to hearing from you and thanks again.

Marie Osborne

High Spen

My name is Marie, and I live in the North East of England. My background is in nursing. I trained to be a nurse in the Royal Navy, practised in midwifery, and studied nutrition as a health coach. My focus changed during the pandemic to helping people in a different way. I've built a home-based business, flexibly fitting around my family and lifestyle, saving people time and money by simplifying their home services, and supporting some of them to earn an extra income.

An image of UW partner Rumon Miah

An image of UW partner Rumon Miah

Rumon Miah

Buddle Road

Speak to me to discover how you can save on your bills and unlock the UK’s cheapest energy, or start earning as a Partner.

Search for a partner

Why UW?

Show other partners in Newcastle

Frequently Asked Questions

Your energy services will go live between two and five working days. We'll keep you updated on any progress during this time.

No, we'll contact your energy provider to let them know about your move.

After a few weeks, we'll ask you for meter readings, at which point we'll start billing you for your energy, and your current supplier will stop (so you won't pay for the same energy twice). Your old supplier will then arrange to send you a final invoice.

Awards: UW has earned over 80 awards – and counting – in the last decade alone. Current awards include Which? Best Buy for our UW Wi-Fi Hub, USwitch Energy Awards for metering reading services and incentives/rewards and our Home Insurance service has been awarded five-stars by independent financial information experts, Defaqto.

Fixed tariff only available to eligible customers who take two or more bundle services (bundle services are energy, broadband and mobile). Smart meter required. Full details, eligibility and terms available at UW terms and conditions.

October's price cap is confirmed at £1,717 based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

January's price cap is confirmed at £1,738 based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

UW Fixed Saver 35 is priced at £1,625 for a dual fuel customer, based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

UW Fixed 35 is priced at £1,685 for a dual fuel customer, based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

£400 to help you switch and 30 days to change your mind: When you take a 3 or 4+ Service Bundle, we'll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You'll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions.

Over £300 savings: We've compared our most popular services with the average price of our main competitors' equivalent services. By 'main competitors' we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors' pricing when compared with an equivalent new UW customer who takes three services - energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit.

UW Price Pledge: eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. Full details, eligibility and terms available at uw.link/price-pledge.

Cashback Card: *£3 a month. There is also a one off application fee of £5 per account. Further details of all applicable fees and charges are outlined in our Cashback Card terms and conditions.

Registered in England. Company number: 04594421 Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority