In Durham, Utility Warehouse is here to make life a breeze with a package of services tailored just for you.
By combining your energy, broadband, and mobile services, you could unlock some serious savings on your annual bills.
Right now, 3,173 households in Durham are already enjoying the perks, collectively saving an estimated £869,402 each year.
And with a network of 141 friendly Partners on hand, finding the perfect solution for your home has never been easier.
Multi Service Savings Estimate: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Full Fibre 150), mobile (Unlimited) and pays by direct debit.
Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 17/04/26. Contact us to verify.
Broadband: Switching to UW Full Fibre broadband after your initial contract with current supplier has ended could save you £44 a year. This calculation is based on the average UW saving of our Full Fibre 150 tariff vs BT, EE, Plusnet, Sky, Talk Talk, Virgin and Vodafone’s closest equivalent tariff (£134.45) over three years. Correct as of 17/04/26.
Mobile: Save £182 with Unlimited Max compared against the closest equivalent 30 day rolling unlimited data tariffs across EE, GiffGaff, O2, Three and Vodafone over a 12 month period. Price correct as of 16/04/2026. Excludes offers and promotional tariffs.
Additional SIMs charged at £0/month for six months, then £10/month each. Terms apply.
Have questions? Speak with our Partners today to learn more.
The July Energy Price Cap is rising by over £200 – so now’s the perfect time to lock in a fixed tariff. Plus:
Fixed tariff: only available to eligible customers who take two or more bundle services (bundle services are energy, broadband and mobile). Smart meter required. Full details, eligibility and terms available at UW terms and conditions.
£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.
Cashback: you can earn unlimited cashback at the relevant % from our retail partners each month. Purchases from other retailers are eligible for cashback of 1% on spend, subject to cashback caps which vary depending on the number of services you have taken out. You are only eligible to receive the 1% cashback at other retailers if you are not engaged in debt collection proceedings with UW – and have at least one of the following services live at the time of billing: Mobile, Broadband (Broadband and/or Home Phone) or Energy. See our Cashback Card terms and conditions here.
Cashback Card Trial: Get three months free cashback on everyday spending at major retailers. £3 per month after trial – no contract, cancel any time. See terms and conditions here.
Cashback Card Credit: New UW homeowner and tenant customers only. Welcome Bonus (£50-£150) based on Bundle Services taken at sign-up (excludes Home Insurance). Direct debit required. 12-month clawback applies if Bundle Services cancelled. Energy or Broadband required for £100/£150 Bundle Service bonus. For full terms click here.
Cashback Savings: Calculated using the average cashback earned between 01-01-2024 to 29-12-2024 (52 weeks) by the top 10% of active account holders (customers who used their card at least once a week during this period). This figure excludes customers who won 100% cashback through the Cashback Magic promotion.
The UW cashback card is issued by PSI-Pay Ltd pursuant to a license by Mastercard International Incorporated. PSI-Pay Ltd is regulated by the Financial Conduct Authority (FCA) under the electronic Money Regulations 2011 (FCA register number 900011) for the issuing of electronic money. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Our cashback card provider PSI-Pay Ltd is an authorised e-money institution. E-money is not subject to Finance Services Compensation Scheme protection in the way bank deposits are, but it is subject to “safeguarding” requirements. In the unlikely event of insolvency, this means there will be a pool of funds from which cashback card customers would be repaid (subject to certain deductions for associated insolvency costs).
Broadband Saving Estimate: Switching to UW Full Fibre broadband after your initial contract with current supplier has ended could save you £44 a year. This calculation is based on the average UW saving of our Full Fibre 150 tariff vs BT, EE, Plusnet, Sky, Talk Talk, Virgin and Vodafone’s closest equivalent tariff (£134.45) over three years. Correct as of 17/04/26.
UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
Boiler & Home Cover Offer: Annual policy. First 3 months free (£0), £25/month for months 4–12. First-year cost: £225 (usually £300). New and existing homeowner customers only. Offer available for policies purchased between 01/06/26 and 31/07/26 (inclusive). Full coverage details here. Terms and conditions here.
Repairs to faults discovered during your annual boiler service will be completed with zero excess (normally £60) and no impact on your renewal price. Immediate claims following the service appointment where the engineer discovers a fault during the service visit only. Pre-existing issues or faults already known to the customer excluded. Repair work must be authorised by our claims handler and completed by our approved contractors. Policy terms, conditions, exclusions and claim limits apply.
Boiler, plumbing, electrics, drainage & pest cover exclusions apply. Please refer to the Boiler & Home Cover policy documents of what is and is not covered.
Our Boiler & Home Cover has been given stars by independent consumer expert, Moneyfacts (2026).
Add up to three extra unlimited data SIMs to Unlimited Max for free for six months.
The more services you add, the bigger the savings you can unlock. Guaranteed.
Build the perfect bundle of energy, broadband, mobile and insurance that’s right for you.
UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.Unlimited Max tariff: New mobile customers only. 1 Unlimited Max SIM at £23 required. Inclusive allowance free on up to 3 additional SIMs for 6 months, then standard charge p/m each. Out-of-allowance usage charges apply. Porting of existing no. required. See terms. Correct at 13/04/2026.
Inclusive EU Roaming with Unlimited Max, subject to 14GB roaming cap. Data consumption subject to 500GB personal usage cap. EU roaming on our Essential Max plan is subject to your 10GB data allowance and gives you access to 4G with a compatible phone. See terms & fair use policy.
Here’s a few ways you can save with Utility Warehouse:
– Cheapest variable energy in the UK
– Unlimited data SIM for £23 or get 10GB for £5
– Broadband for just £23.95 a month with no connection fees
– A Cashback Card that gives you money off your bill when you do your every day shopping
£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.
30 days to switch: Available when a new customer switches at least two of their services on the same date: energy, broadband, mobile and insurance (insurance means Boiler & Home Cover or Income Protector only). Any equipment must be returned and services used must be paid for before cancelling. Terms apply.
UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
Cheapest variable energy: when you take energy and two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 13/04/26. Contact us to verify. See UW terms and conditions.
One bill – for all your home services.
One account – with only one password to remember.
One number – for our award-winning Customer Services team
Best Value Energy Supplier rated by Expert Reviews and rated ‘Excellent’ on Trustpilot.
The UK’s best value Unlimited+ multi-SIM mobile deals, with 99% UK coverage.
Five star rated building and contents home insurance plus boiler and home cover.
Awards: Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2026) and Moneyfacts (2026).
The UK’s best 3+ multi-SIM deal on 5G Unlimited SIMs: Based on price, speed and reliability.
Price: UK’s cheapest unlimited multi-SIM package in the UK on a 30 day rolling contract for customers taking 3 or more Unlimited SIMs compared to EE, GiffGaff, ID Mobile, O2, Smarty, Three, Vodafone (excluding introductory or time limited offers). Prices correct as of 16/04/2026
Hello there! We’re Utility Warehouse, your go-to utility provider making life easier for homes in Durham and beyond.
We’re more than just energy. We also offer:
Energy
Broadband
Mobile
Insurance
By combining multiple services into one simple bill, you could see real savings on your household expenses. The more you switch, the bigger the benefits. Switch to all our services and you could save up to £274 annually.
Our friendly Utility Warehouse Partners are right here to guide you. They’ll keep things crystal clear, cutting out the hassle and making sure you’ve got all the info you need.
We’re already supporting 3,173 customers in Durham, and we’re thrilled to have made a positive impact on over 1,386,585 homes across the UK.
Compare our fixed and variable rate tariff deals.
Full fibre with no installation or connection fees.
Unlimited data, calls and texts with 99% UK coverage. 500GB fair use policy applies.
Defaqto and Moneyfacts five-star-rated Home Insurance.
Multi Service Savings Estimate: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Full Fibre 150), mobile (Unlimited) and pays by direct debit.
Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 17/04/26. Contact us to verify.
Broadband: Switching to UW Full Fibre broadband after your initial contract with current supplier has ended could save you £44 a year. This calculation is based on the average UW saving of our Full Fibre 150 tariff vs BT, EE, Plusnet, Sky, Talk Talk, Virgin and Vodafone’s closest equivalent tariff (£134.45) over three years. Correct as of 17/04/26.
Mobile: Save £182 with Unlimited Max compared against the closest equivalent 30 day rolling unlimited data tariffs across EE, GiffGaff, O2, Three and Vodafone over a 12 month period. Price correct as of 16/04/2026. Excludes offers and promotional tariffs.
Additional SIMs charged at £0/month for six months, then £10/month each. Terms apply.
Hi! My name’s Jordan and I’m passionate about saving families money on their household bills! In my local area plenty of people need help, that’s why I love doing this! I joined as a customer first then became a Partner after I saw how brilliant this company was.
My name is Steve Henderson. I have helped hundreds of people save money on all their bills for over 14 years. These people I treat as friends, they all have my personal number so that I can help them when changes occur. I love hearing from them, helping them get set up, and helping them maximise their savings with UW. The most satisfying part of my work is when I get the call “Steve, I’ve been talking to my friend about you and UW, would you be able to help them too?” Let me show you how I can help you and your family save. It will only cost you a cuppa (if I’m lucky), or if you prefer we can have a quick chat over the phone. Feel free to contact me anytime.
I am Mary, a mum to five grown up kids, and a nanny to three. I began working for UW after being diagnosed with MS as I needed to be self employed. I have worked with UW for over seven years and in that time I moved from Doncaster to my hometown, Durham. My three daughters have joined me here for the fresher country life. I love to travel, my most recent adventure was in Keswick, the lakes, and last month Tenerife. Before covid it was Rome, which was paid for by UW just for doing what I’m paid to do. My next goal is a cruise, which is on my bucket list. My social life is very active with many old school friends I’ve known for 50 years. We enjoy walks, cinema, lunches and nice wine. Life has only just begun.
When you get your services together with us, you’re not just saving money — you’re making life a whole lot easier. On average, folks in Durham are switching 2.6 services together.
With 2,093 happy energy customers in Durham, the community’s already saving a total of £100,464 every year. We calculate these savings using the latest rates and typical household usage, so you know exactly where you stand.
Want to simplify your energy management? We’ll help keep your costs in check and make your home life run smoother.
Energy Savings Estimate: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 17/04/26. Contact us to verify.
Searching for a reliable broadband deal in Durham? Look no further. Utility Warehouse has got you covered with high-speed internet starting from just £23.95 a month. Perfect for all your streaming, gaming, and browsing needs — without those annoying interruptions.
We’re already keeping 1,159 households in Durham connected, with an estimated £55,632 saved collectively each year.
And here’s the kicker — switch your broadband with our other services and you could save around £274 annually. It’s a smart way to keep more of your hard-earned money.
Our friendly local Partners are always on hand to help you find the perfect setup.
Multi Service Savings Estimate: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Full Fibre 150), mobile (Unlimited) and pays by direct debit.
Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 17/04/26. Contact us to verify.
Broadband: Switching to UW Full Fibre broadband after your initial contract with current supplier has ended could save you £44 a year. This calculation is based on the average UW saving of our Full Fibre 150 tariff vs BT, EE, Plusnet, Sky, Talk Talk, Virgin and Vodafone’s closest equivalent tariff (£134.45) over three years. Correct as of 17/04/26.
Mobile: Save £182 with Unlimited Max compared against the closest equivalent 30 day rolling unlimited data tariffs across EE, GiffGaff, O2, Three and Vodafone over a 12 month period. Price correct as of 16/04/2026. Excludes offers and promotional tariffs.
Additional SIMs charged at £0/month for six months, then £10/month each. Terms apply.
Looking for a mobile provider in Durham that keeps things simple and affordable? You’re in the right place.
Our Unlimited Max SIMs offer all the calls, texts, and data you need, starting at just £23 a month. Want more? Add up to three extra SIMs for just £0 each. No hidden fees, no long contracts — just straightforward pricing you can trust.
With 99% UK network coverage, staying connected across Durham is a breeze.
Already, 1,297 people in Durham have made the switch to Utility Warehouse, collectively saving an estimated £236,054 every year.
Mobile Savings Estimate: Save £182 with Unlimited Max compared against the closest equivalent 30 day rolling unlimited data tariffs across EE, GiffGaff, O2, Three and Vodafone over a 12 month period. Price correct as of 16/04/2026. Excludes offers and promotional tariffs.
Additional SIMs charged at £0/month for six months, then £10/month each. Terms apply.
Protecting your home is a top priority, and at Utility Warehouse, we’ve got you covered. Our Home and Contents Insurance is designed with you in mind, ensuring your belongings are safeguarded so you can relax.
In Durham, over 113 Utility Warehouse customers have put their trust in us, enjoying an estimated total saving of £8,475 a year. That’s a lot of extra pennies in your pocket!
Our award-winning cover options have been given the thumbs up by top reviewers, and we’re pretty chuffed about that. But what makes us stand out is our customer-first approach. Our friendly team is always on hand to make sure everything’s crystal clear and easy to manage.
Boiler & Home Cover Offer: Annual policy. First 3 months free (£0), £25/month for months 4–12. First-year cost: £225 (usually £300). New and existing homeowner customers only. Offer available for policies purchased between 01/06/26 and 31/07/26 (inclusive). Full coverage details here. Terms and conditions here.
Repairs to faults discovered during your annual boiler service will be completed with zero excess (normally £60) and no impact on your renewal price. Immediate claims following the service appointment where the engineer discovers a fault during the service visit only. Pre-existing issues or faults already known to the customer excluded. Repair work must be authorised by our claims handler and completed by our approved contractors. Policy terms, conditions, exclusions and claim limits apply.
Boiler, plumbing, electrics, drainage & pest cover exclusions apply. Please refer to the Boiler & Home Cover policy documents of what is and is not covered.
Our Boiler & Home Cover has been given stars by independent consumer expert, Moneyfacts (2026).
Ever thought about becoming a Utility Warehouse Partner in Durham? Here’s your chance to earn some extra cash and make a real difference in your community.
By helping others switch to Utility Warehouse, you could pocket up to £300 for every sign-up. But it’s not just about the money — this is a flexible gig that fits around your life, with a few exciting perks thrown in.
Plus, you’ll be joining a lively local team that’s all about support and success.
If you’re keen to help others and fancy building something of your own, you’ll fit right in.
Partners can earn up to £300: for signing up a homeowner customer with at least 4 core services. Core services are: broadband, energy – gas and/or electricity and mobile (2 SIMs count as 2 services).
Our Partners are a team of local Utility Warehouse experts up and down the country, who help people save money on their bills. With 70,000 Partners across the UK, there’s someone nearby who’ll be happy to chat.
UW Partners in and around are people just like you, who earn an extra income by introducing others to UW and helping them sign up as customers. They also help people to become a UW Partner and start earning an income by recommending UW to their friends and family.
Yes, of course – over 1,386,585 customers and 70,000 UW Partners already do. We’re also regulated by the energy regulator Ofgem, the telecoms regulator Ofcom, and the Financial Conduct Authority. We’ve been doing business for nearly three decades and are listed on the London Stock Exchange, which means we’re one of the UK’s largest publicly-owned companies.
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