Find a UW Partner

Durham Utilities With Utility Warehouse

In Durham, UW offers an extensive array of services designed to perfectly suit your needs.

By bundling your energy, broadband, and mobile services, you could unlock impressive savings on your annual household bills. Our customers typically experience streamlined billing by managing multiple services under one easy payment.

Currently, 2955 customers in Durham have benefited, collectively saving an estimated £815,580 each year through our tailored offerings.

With a strong network of 135 Partners ready to assist, finding the right solutions has never been simpler.

Find a UW Partner

Multi Service Savings Estimate: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit multiplied by the number of customers in the applicable area.

Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 13/10/25. Contact us to verify.

Broadband: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Correct as of 29/09/2025.

Mobile: Save £183 with Unlimited Max compared against the average of the closest equivalent 30 day rolling unlimited data tariffs with the four major network providers over a 12 month period. Price correct as of 10/10/2025. Excludes offers and promotional tariffs. Additional SIMs charged at £0/month until 31/03/2026. From 01.04.2026, each additional SIM will be charged at £10/month. Terms apply.

Over 80 awards and counting

Group-3186-1-1-converted-from-svg
2025-Value-Winner-Mono-2048x712
Container
SR25_5-Star_PRODUCT_COL_HI
Home-Insurance-Rating-Category-and-Year-5-Colour-RGB
Group-3186-1-1-converted-from-svg
2025-Value-Winner-Mono-2048x712
Container (4)
SR25_5-Star_PRODUCT_COL_HI (1)
Home-Insurance-Rating-Category-and-Year-5-Colour-RGB (1)

Here are a few things that make UW special

Have questions? Speak with our Partners today to learn more.

£150 Cashback Card credit

Three months free Cashback Card trial for all, with up to 10% savings on everyday spending.

With a welcome bonus of up to £150 available for homeowners when they switch.

Top Cashback Card holders save an average of £461 a year on their Utility Warehouse bills.

Find a UW Partner

Cashback: you can earn unlimited cashback at the relevant % from our retail partners each month. Purchases from other retailers are eligible for cashback of 1% on spend, subject to cashback caps which vary depending on the number of services you have taken out. You are only eligible to receive the 1% cashback at other retailers if you are not engaged in debt collection proceedings with UW – and have at least one of the following services live at the time of billing: Mobile, Broadband (Broadband and/or Home Phone) or Energy. See our Cashback Card terms and conditions here.

Cashback Card Trial: Get three months free cashback on everyday spending at major retailers. £3 per month after trial – no contract, cancel any time. See terms and conditions here.

Cashback Card Credit: New UW homeowner customers only. Welcome Bonus (£50-£150) based on Bundle Services taken at sign-up (excludes Home Insurance). Direct debit required. 12-month clawback applies if Bundle Services cancelled. Energy or Broadband required for £100/£150 Bundle Service bonus. For full terms click here.

Cashback Savings: Calculated using the average cashback earned between 01-01-2024 to 29-12-2024 (52 weeks) by the top 10% of active account holders (customers who used their card at least once a week during this period). This figure excludes customers who won 100% cashback through the Cashback Magic promotion.

The UW cashback card is issued by PSI-Pay Ltd pursuant to a license by Mastercard International Incorporated. PSI-Pay Ltd is regulated by the Financial Conduct Authority (FCA) under the electronic Money Regulations 2011 (FCA register number 900011) for the issuing of electronic money. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Our cashback card provider PSI-Pay Ltd is an authorised e-money institution. E-money is not subject to Finance Services Compensation Scheme protection in the way bank deposits are, but it is subject to “safeguarding” requirements. In the unlikely event of insolvency, this means there will be a pool of funds from which cashback card customers would be repaid (subject to certain deductions for associated insolvency costs).

Don’t miss out

Add up to three extra unlimited data SIMs to Unlimited Max for free for six months.

The more services you add, the bigger the savings you can unlock. Guaranteed.

Build the perfect bundle of energy, broadband, mobile and insurance that’s right for you.

Find a UW Partner

Unlimited Max tariff: New mobile customers only. 1 Unlimited Max SIM at £23 required. Inclusive allowance free on up to 3 additional SIMs until 31 March 2026, then standard charge p/m each. Out-of-allowance usage charges apply. Porting of existing no. required. See terms. Correct at 28.08.2025

UW Price Pledge: Eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 – 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.

Peace of mind

£400 towards early termination fees if you’re locked into contracts with current suppliers.

And 30 days to change your mind about signing up, with no pressure or penalties.

Plus guaranteed savings or double the difference back with our Price Pledge.

Find a UW Partner

£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.

 

30 days to switch: Available when a new customer switches at least two of their services on the same date: energy, broadband, mobile and insurance (insurance means Boiler & Home Cover or Income Protector only). Any equipment must be returned and services used must be paid for before cancelling. Terms apply.

UW Price Pledge: Eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 – 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.

Streamline your services

One bill – for all your home services.

One account – with only one password to remember.

One number – for our award-winning Customer Services team

Find a UW Partner

Rated by experts

Which? Recommended energy and broadband supplier with an award-winning Wi-Fi Hub.

The UK’s best value Unlimited+ multi-SIM mobile deals, with 99% UK coverage.

Five star rated building and contents home insurance plus boiler and home cover.

Find a UW Partner

Awards: We’ve been awarded Best Value for Money two years in a row and the Best Customer Service at the Uswitch Energy Awards. Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2025) and Moneyfacts (2025). And we are a Which? Recommended Provider for Energy and Broadband.

UK’s best/cheapest mobile: 2 or more SIMs on Unlimited Max Tariff, 30 day rolling contract v equivalent tariffs (excl. intro / time limited offers). Contact us to verify. Correct at 28.08.2025

Insurance Awards: Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2025) and Moneyfacts (2025). Our Boiler & Home Cover has been given 5 stars from independent reviewer Moneyfacts 2018-2025.

What UW offer and how we work

Hello there! We’re UW, your trusted utility provider serving homes in Durham and beyond.

Our services cover much more than just energy. Explore our full range:

Energy
Broadband
Mobile
Insurance

By bundling multiple services into one easy bill, you could enjoy substantial savings on your household expenses. The more you combine, the better the benefits could be. For example, if you switch to all of our services and bundle them together, you could save up to £276 annually.

Don’t navigate this alone. Our dedicated UW Partners are right here to assist you. They’ll provide clear guidance every step of the way, ensuring you have all the information you need without the hassle.

We currently support 2955 customers in Durham, and we’re proud to have positively impacted over 1,386,585 homes across the country.

Join your neighbours in enjoying the benefits of a bundled service with UW. We make managing your utilities straightforward and cost-effective.

Energy

Fixed and variable 
tariffs lower than 
the price cap.

Learn more

Broadband

Full fibre with no mid contract price hikes 
or connection fees.

Learn more

Mobile

Unlimited data, calls
and texts with 99% 
UK coverage.

Learn more

Insurance

Defaqto and Moneyfacts five-star-rated Home Insurance.

Learn more

Multi Service Savings Estimate: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit multiplied by the number of customers in the applicable area.

Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 13/10/25. Contact us to verify.

Broadband: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Correct as of 29/09/2025.

Mobile: Save £183 with Unlimited Max compared against the average of the closest equivalent 30 day rolling unlimited data tariffs with the four major network providers over a 12 month period. Price correct as of 10/10/2025. Excludes offers and promotional tariffs. Additional SIMs charged at £0/month until 31/03/2026. From 01.04.2026, each additional SIM will be charged at £10/month. Terms apply.

What our customers say

Trustpilot

Energy Services in Durham

UW provides exceptional energy solutions tailored to your needs in Durham.

By bundling your services together, you could enjoy impressive savings on your monthly energy bills.

Customers in Durham are currently bundling an average of 2.6 services, which allows them to maximise their value and convenience.

With 2097 satisfied energy customers in Durham, they have collectively saved an estimated annual total of £100,656.

Our energy savings estimates are based on the latest rates and household usage, ensuring your bills reflect accurate pricing.

Explore how UW can simplify your energy management and keep your costs manageable while enhancing your home life.

In Durham, we are dedicated to helping you achieve substantial savings and increased peace of mind with all your utility needs in one place.

Energy Deals in Durham

Energy Savings Estimate: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Savings estimate multiplied by the number of energy customers in the applicable area. Correct as of 13/10/25. Contact us to verify.

Broadband Services in Durham

When seeking reliable broadband, UW offers tailored solutions specifically for households in Durham.

With our high-speed internet starting from £26 a month, you can enjoy seamless streaming and browsing experiences without interruptions.

We currently assist 939 broadband customers in Durham, who have benefited from estimated savings of £42,255 collectively each year on their connectivity costs.

By bundling your broadband with additional services, you could unlock even greater savings, helping you keep more of your hard-earned money. Many customers in the area have saved an estimated £276 annually by bundling their services together.

Our dedicated Partners are always ready to provide support and guidance, ensuring you receive the best possible service tailored to your unique needs.

Join the community that trusts UW for their broadband services today.

Broadband Deals in Durham

Broadband Savings Estimate: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Savings estimate multiplied by number of broadband customers in applicable area. Correct as of 29/09/2025.

Multi Service Savings Estimate: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit multiplied by the number of customers in the applicable area.

Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 13/10/25. Contact us to verify.

Broadband: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Correct as of 29/09/2025.

Mobile: Save £183 with Unlimited Max compared against the average of the closest equivalent 30 day rolling unlimited data tariffs with the four major network providers over a 12 month period. Price correct as of 10/10/2025. Excludes offers and promotional tariffs. Additional SIMs charged at £0/month until 31/03/2026. From 01.04.2026, each additional SIM will be charged at £10/month. Terms apply.

Mobile Services in Durham

UW is your trusted mobile provider in Durham.

Our Unlimited Max SIMs give you unlimited calls, texts, and data starting from just £23 a month, with an option to add up to three more SIMs for £0 each.

We believe in clear and straightforward pricing with no hidden charges or lengthy contracts.

With network coverage across 99% of the UK, you can stay connected wherever you are in Durham.

So far, 1292 people in Durham have switched to UW for their mobile needs, leading to estimated total savings of £236,436 each year.

By bundling mobile with other services, you could potentially enhance your savings even further while enjoying the convenience of a single bill.
Explore how UW makes mobile services easy and rewarding in Durham today.

Mobile Deals in Durham

Mobile Savings Estimate: Unlimited Max saving of £183 compared against the average of the closest equivalent 30 day rolling unlimited data tariffs with the four major network providers over a 12 month period. Price correct as of 10/10/2025. Excludes offers and promotional tariffs. Savings estimate multiplied by number of mobile customers in applicable area. Additional SIMs charged at £0/month until 31/03/2026. From 01/04/2026, each additional SIM will be charged at £10/month. Terms apply.

Home Insurance Durham

UW understands that safeguarding your home is crucial, which is why we offer tailored Home and Contents Insurance.

Our policies ensure that your belongings are well protected, offering peace of mind for you and your family.

In Durham, over 113 customers trust us with their insurance needs, benefiting from estimated total savings of £10,961 a year.

By bundling your insurance with additional services like broadband and mobile, you could unlock even more impressive savings.

We are proud of our award-winning cover options, which have received top ratings from expert reviewers.

Our customer-centric approach means our team is always ready to support you, making complicated concepts feel simple and attainable.

With UW, you’re not just choosing an insurance policy; you’re becoming part of a community that values your peace of mind.

Durham Home Insurance

Insurance Savings Estimate: Average saving of £97 based on 3,026 customers who switched their home insurance (buildings and contents) to UW between 28/07/2024 and 28/07/2025. Savings calculated by comparing the customer’s previous renewal price (provided via survey at point of sale) against their UW quote. Savings estimate multiplied by number of insurance customers in applicable area.

Earn more than an income as a UW Partner in Durham

Residents of Durham have an exciting opportunity to earn as UW Partners.

By referring others to join UW, you could unlock up to £300 for each sign-up.

This is more than just extra cash; it’s a flexible way to achieve a steady income stream, along with amazing perks.

UW provides a comprehensive range of services, allowing you to combine energy with other essentials like broadband and insurance for maximum savings.

Estimate your earnings potential, as many Partners enjoy additional rewards that enhance their earning experience.

Join the local team and discover how you could benefit from being a part of UW!

Durham Opportunity to Earn

Partners can earn up to £300: for signing up a homeowner customer with at least 4 core services. Core services are: broadband, energy – gas and/or electricity and mobile (2 SIMs count as 2 services).

More Partners in and around Durham

Areas in and around Durham​

  • Gilesgate
  • Newton Hall
  • Framwellgate Moor
  • Belmont
  • Coxhoe
  • Brandon
  • Spennymoor
  • Ushaw Moor

Nearby areas Durham

Frequently Asked Questions

We’re the UK’s only genuine multiservice provider. We help people save on their household bills by bundling their energy, broadband, mobile and insurance into one. We offer guaranteed savings. We’re trusted by over 1,386,585 customers, rated Excellent on Trustpilot and are Which? Recommended.

UW Partners in and around are people just like you, who earn an extra income by introducing others to UW and helping them sign up as customers. They also help people to become a UW Partner and start earning an income by recommending UW to their friends and family.

Yes, of course – over 1,386,585 customers and 70,000 UW Partners already do. We’re also regulated by the energy regulator Ofgem, the telecoms regulator Ofcom, and the Financial Conduct Authority. We’ve been doing business for nearly three decades and are listed on the London Stock Exchange, which means we’re one of the UK’s largest publicly-owned companies.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Contact me to learn more
Day
Time

What's next

Once you’ve submitted your details, I will follow up to arrange a time that’s convenient for you to discuss UW’s services and/or Partner opportunity. They will help you choose what’s best for you. For further information on how we collect, use, and look after your personal information, please refer to our privacy notice for more information.
This field is hidden when viewing the form