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Find a UW Partner
Find a UW Partner

Dumfries Insurance

Utility Warehouse

Dumfries residents trust UW for comprehensive home protection tailored to their needs.

With our Defaqto and Moneyfacts five-star rated Home Insurance, you can enjoy complete coverage for your buildings, contents, boiler, and home.

119 customers in Dumfries are saving an estimated total of £8,925 each year on their insurance costs.

Plus, our dedicated team offers 24/7 claims team support for boiler breakdowns and home emergencies, ensuring you have peace of mind around the clock.

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Over 80 Awards and Counting

WINNER - Best Value - ExR Home Energy Awards 2025 (1)
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WINNER - Best Value - ExR Home Energy Awards 2025 (1)
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Here are a few things that make UW special

Have questions? Speak with our Partners today to learn more.

Beat rising bills with a savings guarantee

Get up to £400 to help you switch and £250 in Cashback Card welcome credit. Plus:

  • If you don’t save, we’ll pay double the difference
  • Our best ever priced Full Fibre from £23.95
  • The UK’s cheapest unlimited data mobile SIM
  • All helping unlock our best energy tariffs
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£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. If you take a 3 Service Bundle, up to £200 of this credit towards a mobile handset/device termination fee is only available if your bundle includes at least one Unlimited SIM. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.

Cashback Card Credit: New Utility Warehouse customers only, joining on or after 14 September 2026 paying via direct debit. Take 2+ eligible service types (Energy, Broadband, Mobile, Boiler & Home Cover) within 30 days and a UW Cashback Card to earn a Welcome Bonus of up to £250, paid in £50 monthly instalments. 12-month clawback applies if bundle services are cancelled. Terms apply.

UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.

Don’t miss out

The more services you add, the bigger the savings you can unlock. Guaranteed.

Build the perfect bundle of energy, broadband, mobile and insurance that’s right for you.

Maximise savings with early termination fee support, welcome bonuses, free SIM deals and more.

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UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.

Peace of mind

Have a chat with no pressure, it doesn’t cost a penny

No repeating yourself. Speak to the same person every single time.

And relax. Seriously. We’ll handle the rest. Switches start in as little as 2 days.

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£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.

30 days to switch – Available when a new customer switches at least two of their services on the same date: energy, broadband, mobile and insurance (insurance means Boiler & Home Cover or Income Protector only). Any equipment must be returned and services used must be paid for before cancelling. Terms apply.

UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available .

Cheapest variable energy: when you take energy and two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 06/07/2026. Contact us to verify. See UW terms and conditions.

Streamline your services

One bill – for all your home services.

One account – with only one password to remember.

One number – for our award-winning Customer Services team

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Rated by experts

Helping households with bills for 30+ years. With over 80 awards in the past 10 years alone. 

Voted UK’s best value energy supplier. Over 60,000 Trustpilot reviews, rated Excellent.

Five star rated building and contents home insurance plus boiler and home cover.

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Awards: Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2026) and Moneyfacts (2026). 

Disclaimer: Insurance is an FCA-regulated product. As a result, UW Partners are not able to advise you about, nor answer any questions about, any of the UW insurance products. The role of UW Partners is limited to providing you, via the screen, with information about the UW insurance products. You can contact UW directly on 0333 777 0777 if you have any questions.

How does UW work?

UW offers a comprehensive range of services to help streamline your home management in Dumfries.

By bundling your energy, mobile, insurance, and broadband, you could simplify your bills and potentially save up to £259 a year.

Check out all the services UW offers in Dumfries, and join over 1,386,585 customers across the country who are making their utilities work smarter.

Disclaimer:
Insurance is an FCA-regulated product. As a result, UW Partners are not able to advise you about, nor answer any questions about, any of the UW insurance products. The role of UW Partners is limited to providing you, via the screen, with information about the UW insurance products. You can contact UW directly on 0333 777 0777 if you have any questions.

Energy

Compare our fixed and variable rate tariff deals.

Learn more

Broadband

Full fibre with no installation or connection fees.

Learn more

Mobile

Unlimited data, calls
and texts with 99% UK coverage. 500GB fair use policy applies.

Learn more

Insurance

Defaqto and Moneyfacts five-star-rated Home Insurance.

Learn more

Save £309 per year: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Full Fibre 150), mobile (Unlimited) and pays by direct debit.

Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 22/09/2026. Contact us to verify.

Broadband: Switching to UW Full Fibre broadband after your initial contract with current supplier has ended could save you £57.54 a year. This calculation is based on the median UW saving of our Full Fibre 150 tariff vs BT, EE, Plusnet, Talk Talk, Virgin and Vodafone’s closest equivalent tariff (£176.42) over three years. Correct as of 22/09/2026

Mobile: Save £204 with Go Unlimited compared against the average of the closest equivalent 30 day rolling unlimited data tariffs with the four major network providers over a 12 month period. Price correct as of 22/09/2026. Excludes offers and promotional tariffs.

What our customers say

Trustpilot

Partners in and around Dumfries

An image of UW partner Chris Baker
An image of UW partner Chris Baker

Chris Baker
Kirkcudbright

Hi I’m Chris . I live just outside Kirkcudbright, South West Scotland, where my wife, Laura and I have owned a sandwich shop for 26 years. We have two children: Luke, 18, and Charlotte, 16. I’ve been with UW for four years. I’ve enjoyed helping many people save money, as well as helping them earn an extra income, and making their dreams possible. UW has boosted my confidence, helped me reach my own personal goals and paid for some wonderful treats. I’ve also made some amazing friends along the way. So if you’d like to shrink your bills, or hear how you can earn an extra income to help you achieve your goals, please get in touch for a friendly chat. I’m always happy to help.

An image of UW partner Julie Dawes
An image of UW partner Julie Dawes

Julie Dawes
Dumfries

I’m Julie Dawes. I’m married to Ian. We live in Dumfries with our son Joe. I grew up in Sanquhar and Dumfries, spent four years in Ayr at teacher training college and 13 years teaching in Stranraer before returning to Dumfries. I taught here then Dalbeattie before retiring last year due to ill health. I’ve been with UW for five years. I worked my business as and when I could alongside my teaching job. Now that I’ve retired I can catch up with friends and family at a time that suits me and rest when I need to. UW has helped restore my self belief and sense of humour and paid for some lovely treats too. If you’ve been looking for that ‘something’ this could be it. Remember – No regrets! Get in touch now for a chat.

An image of UW partner Stephen Hicks
An image of UW partner Stephen Hicks

Stephen Hicks
Castle Douglas

Hi, I’m Steve. I’m a Partner with Utility Warehouse, and moved from Devon to just outside Castle Douglas in Scotland in September 2019. Please contact me if you are interested in saving money, making money or even both. Just think: extra money can mean more time with the people we love.

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What does Buildings and Contents Insurance cover?

At UW, our Buildings and Contents Insurance focuses on two different elements to give you the most extensive cover. For the foundations of your home, such as the walls and roof, there’s our buildings insurance. For everything inside, there’s our contents insurance.

Type of Cover

What does it cover?

Cover Limit

Buildings Insurance

Covers the main structure of your home if you need to rebuild or repair it after a fire, flood or theft.

£1,000,000

Contents Insurance

Covering the value of your possessions in the home.

£80,000

Trace and access

Replacing parts of the building that were removed to help get to escaping water.

£10,000

Alternative accommodation

For you and your pets, in case you can’t live at your home while it’s being repaired after an insured event.

£45,000 (Buildings)
£8,000 (Contents)

Lock replacement

Cover to replace your locks should you lose your keys.

£1,000

Office equipment

Replacing any of the furniture, computers or other equipment that you and your family use for work.

£5,000

Digital information

If you lose information stored on your computer through a malicious program or an unauthorised source.

£2,000

Students insurance

Protecting your full time students’ possessions while they’re away pursuing further education at the UK educational institution of their choice.

£2,500

Exclusions apply. Please refer to the Home Insurance policy documents.

Home Insurance in Dumfries

Whether you own or rent in Dumfries, we’ve got you covered with our comprehensive home, building, and contents insurance solutions.

With our Buildings and Contents Insurance, you can safeguarded your property against fire, flood, and theft. It includes:

Buildings Insurance (cover limit up to £1,000,000)
Contents Insurance (cover limit up to £80,000)
Trace and Access (cover limit up to £10,000)
Alternative Accommodation (cover limit up to £45,000 for buildings and £8,000 for contents)

Our Boiler and Home Cover means we’ll be there if things go wrong, and you’ll get:

Boiler Breakdown Cover
Annual Boiler Service
24/7 Claims Team
Unlimited Callouts, and more.

By bundling insurance with other UW services, you could unlock impressive savings while securing what matters most.

Insurance exclusions apply: Please refer to the Insurance policy documents for Home Insurance and Boiler & Home Cover.

We do all the legwork

UW is your go-to for Home Insurance in Dumfries.

By working with a panel of insurers, we ensure you receive five-star rated cover at their best possible price.

Our aim is to get you peace of mind without breaking the bank, with estimated savings that bring real value to your household.

More than just home insurance

Our Defaqto and Moneyfacts 5-star rated cover is exclusive to UW customers, but switching is easy. Plus, you can get an exclusive Cashback Card as well.

Insurance Awards: Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2026) and Moneyfacts (2026).

Our peace of mind promise

UW provides a seamless way to manage your home services in Dumfries with our peace of mind promise.

By switching to UW, you’ll receive our best value deals, delivered in one simple bill.

You could also receive up to £400 towards any early termination fees with current suppliers.

Plus, you have 30 days to change your mind without any penalty.

£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.

More Partners in and around Dumfries

Our Partners are a team of local Utility Warehouse experts up and down the country, who help people save money on their bills. With 70,000 Partners across the UK, there’s someone nearby who’ll be happy to chat.

Areas in and around Dumfries

  • Locharbriggs
  • Maxwelltown
  • Georgetown
  • Lochside
  • Marchmount
  • Lincluden
  • Summerhill
  • Troqueer

Nearby areas Dumfries

Insurance Guides

Making a claim, what you need to know

Insurance is something we don’t want you to think about. We offer a brilliant home insurance service and we want you to know that should the worst happen.

Learn More

Get peace of mind with five-star-rated* Home Insurance

Protect the things that matter most when the unexpected happens. Our Defaqto and Moneyfacts five-star-rated Home Insurance safeguards your property.

Learn More

Boiler & Home Cover to keep your home running smoothly

We're there to help take the hassle out of looking after your property. From your boiler and electronics to plumbing and drainage.

Learn More

Contents insurance that protects the things that matter most

Our home contents insurance gives you peace of mind in the face of the unexpected. Content cover can help you with the cost of repairing or replacing.

Learn More

Frequently Asked Questions

We’re the UK’s only genuine multiservice provider. We help people save on their household bills by bundling their energy, broadband, mobile and insurance into one. We offer guaranteed savings. We’re trusted by over 1,386,585 customers and are rated Excellent on Trustpilot.

UW Partners in and around are people just like you, who earn an extra income by introducing others to UW and helping them sign up as customers. They also help people to become a UW Partner and start earning an income by recommending UW to their friends and family.

Yes, of course – over 1,386,585 customers and 80,000 UW Partners already do. We’re also regulated by the energy regulator Ofgem, the telecoms regulator Ofcom, and the Financial Conduct Authority. We’ve been doing business for nearly three decades and are listed on the London Stock Exchange, which means we’re one of the UK’s largest publicly-owned companies.

UW Home Insurance or house insurance is only available to our existing customers who have an established Direct Debit set up. It’s another perk of being a UW customer. Switch your energy, broadband, or mobile supplier to UW, and you can benefit from our Defaqto and Moneyfacts five-star rated cover options.

Our Boiler & Home Cover gives you financial protection from unexpected breakdowns and repairs. In addition to a free annual service and unlimited call-outs if your boiler acts up, your policy will also include cover for:

● Boiler and controls
● Central heating
● Plumbing
● Drains
● Electrics
● Roof
● Pests
● Security

We think our insurance is top-notch, but you don’t have to take our word for it. Defaqto and Moneyfacts are two independent financial information businesses that provide expert consumer advice.

They rank financial products and services to make it easier for consumers to distinguish between the quality and level of cover they will receive. And both have given UW Home Insurance five stars – their highest possible rating. You can view more of our awards here.

● Insurance product information document
● Insurance Policy wording
● Insurance Terms of Business

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Once you’ve submitted your details, I will follow up to arrange a time that’s convenient for you to discuss UW’s services and/or Partner opportunity. They will help you choose what’s best for you. For further information on how we collect, use, and look after your personal information, please refer to our privacy notice for more information.
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