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Utility Warehouse

Broadband Deals in Dumfries

Utility Warehouse

UW offers the community in Dumfries access to some of the best broadband deals available.

Our packages provide impressive speeds of up to 944Mbps, ensuring a smooth experience for streaming, working from home, or gaming online.

Customers enjoy no mid-contract price hikes or connection fees. Guaranteed. Discover flexible plans starting at £26 when bundled with other services.

1083 in Dumfries are saving an estimated total of £48,735 on their broadband each year.

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Broadband Savings Estimate: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Savings estimate multiplied by number of broadband customers in applicable area. Correct as of 29/09/2025.

Over 80 awards and counting

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Here are a few things that make UW special

Have questions? Speak with our Partners today to learn more.

£150 Cashback Card credit

Three months free Cashback Card trial for all, with up to 10% savings on everyday spending.

With a welcome bonus of up to £150 available for homeowners when they switch.

Top Cashback Card holders save an average of £461 a year on their Utility Warehouse bills.

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Cashback: you can earn unlimited cashback at the relevant % from our retail partners each month. Purchases from other retailers are eligible for cashback of 1% on spend, subject to cashback caps which vary depending on the number of services you have taken out. You are only eligible to receive the 1% cashback at other retailers if you are not engaged in debt collection proceedings with UW – and have at least one of the following services live at the time of billing: Mobile, Broadband (Broadband and/or Home Phone) or Energy. See our Cashback Card terms and conditions here.

Cashback Card Trial: Get three months free cashback on everyday spending at major retailers. £3 per month after trial – no contract, cancel any time. See terms and conditions here.

Cashback Card Credit: New UW homeowner customers only. Welcome Bonus (£50-£150) based on Bundle Services taken at sign-up (excludes Home Insurance). Direct debit required. 12-month clawback applies if Bundle Services cancelled. Energy or Broadband required for £100/£150 Bundle Service bonus. For full terms click here.

Cashback Savings: Calculated using the average cashback earned between 01-01-2024 to 29-12-2024 (52 weeks) by the top 10% of active account holders (customers who used their card at least once a week during this period). This figure excludes customers who won 100% cashback through the Cashback Magic promotion.

The UW cashback card is issued by PSI-Pay Ltd pursuant to a license by Mastercard International Incorporated. PSI-Pay Ltd is regulated by the Financial Conduct Authority (FCA) under the electronic Money Regulations 2011 (FCA register number 900011) for the issuing of electronic money. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Our cashback card provider PSI-Pay Ltd is an authorised e-money institution. E-money is not subject to Finance Services Compensation Scheme protection in the way bank deposits are, but it is subject to “safeguarding” requirements. In the unlikely event of insolvency, this means there will be a pool of funds from which cashback card customers would be repaid (subject to certain deductions for associated insolvency costs).

Don’t miss out

Add up to three extra unlimited data SIMs to Unlimited Max for free for six months.

The more services you add, the bigger the savings you can unlock. Guaranteed.

Build the perfect bundle of energy, broadband, mobile and insurance that’s right for you.

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Unlimited Max tariff: New mobile customers only. 1 Unlimited Max SIM at £23 required. Inclusive allowance free on up to 3 additional SIMs until 31 March 2026, then standard charge p/m each. Out-of-allowance usage charges apply. Porting of existing no. required. See terms. Correct at 28.08.2025

UW Price Pledge: Eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 – 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.

Peace of mind

£400 towards early termination fees if you’re locked into contracts with current suppliers.

And 30 days to change your mind about signing up, with no pressure or penalties.

Plus guaranteed savings or double the difference back with our Price Pledge.

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£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.

 

30 days to switch: Available when a new customer switches at least two of their services on the same date: energy, broadband, mobile and insurance (insurance means Boiler & Home Cover or Income Protector only). Any equipment must be returned and services used must be paid for before cancelling. Terms apply.

UW Price Pledge: Eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 – 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.

Streamline your services

One bill – for all your home services.

One account – with only one password to remember.

One number – for our award-winning Customer Services team

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Rated by experts

Which? Recommended energy and broadband supplier with an award-winning Wi-Fi Hub.

The UK’s best value Unlimited+ multi-SIM mobile deals, with 99% UK coverage.

Five star rated building and contents home insurance plus boiler and home cover.

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Awards: We’ve been awarded Best Value for Money two years in a row and the Best Customer Service at the Uswitch Energy Awards. Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2025) and Moneyfacts (2025). And we are a Which? Recommended Provider for Energy and Broadband.

UK’s best/cheapest mobile: 2 or more SIMs on Unlimited Max Tariff, 30 day rolling contract v equivalent tariffs (excl. intro / time limited offers). Contact us to verify. Correct at 28.08.2025

Insurance Awards: Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2025) and Moneyfacts (2025). Our Boiler & Home Cover has been given 5 stars from independent reviewer Moneyfacts 2018-2025.

How Utility Warehouse works

Discover how UW provides exceptional broadband solutions designed for residents in Dumfries.

By bundling your broadband with our energy and mobile services, you could streamline your monthly bills while enjoying superior connection speeds.

Our 59 Partners in Dumfries are dedicated to helping you find the best broadband deals tailored to your needs, ensuring you benefit from a full range of services.

Join the thousands who have made the switch to UW and experience the advantages today.

Energy

Fixed and variable 
tariffs lower than 
the price cap.

Learn more

Broadband

Full fibre with no mid contract price hikes 
or connection fees.

Mobile

Unlimited data, calls
and texts with 99% 
UK coverage.

Learn more

Insurance

Defaqto and Moneyfacts five-star-rated Home Insurance.

Learn more

Multi Service Savings Estimate: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit multiplied by the number of customers in the applicable area.

Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 13/10/25. Contact us to verify.

Broadband: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Correct as of 29/09/2025.

Mobile: Save £183 with Unlimited Max compared against the average of the closest equivalent 30 day rolling unlimited data tariffs with the four major network providers over a 12 month period. Price correct as of 10/10/2025. Excludes offers and promotional tariffs. Additional SIMs charged at £0/month until 31/03/2026. From 01.04.2026, each additional SIM will be charged at £10/month. Terms apply.

What our customers say

Trustpilot

Superfast broadband packages you can rely on

Check out our cheapest broadband deals below, with no mid-contract price rises or connection fees guaranteed on all packages. Plus, a free UW Wi-Fi Hub and multi service discounts available to all.
Ultra & Ultra Plus

35-63Mbps average download speeds

Bigger households or multiple devices

From £26
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Full Fibre 100
100Mbps average download speed
Working, gaming and streaming in HD
£28
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Full Fibre 500
500Mbps average download speed
Buffer-free 4K streaming and stress-free working
£35
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Full Fibre 900
944Mbps average download speed
Perfect for the busiest households and latency-free gaming
£40
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Broadband in Dumfries

Choose the internet connection that works best for you, subject to availability.

Ultra – has an average speed of 35Mbps, perfect for browsing social media and sending emails
Ultra Plus – has an average speed of 63Mbps, ideal for streaming HD movies and video calls
Full Fibre 100 – has an average speed of 100Mbps, great for online gaming on multiple devices
Full Fibre 500 – has an average speed of 500Mbps, best for heavy usage across multiple devices
Full Fibre 900 – has an average speed of 944Mbps, Perfect for the busiest households and latency-free gaming

UW Wi-Fi Hub

All our broadband packages now come with our UW Wi-Fi Hub free of charge, which has been awarded Which? Best Buy status for two years running – perfect for supporting a high-speed internet connection. And it can be made even better with our Whole Home Wi-Fi solution, too.

Whole Home Wi-Fi

Thanks to our special partnership with Amazon, UW customers in Dumfries can enhance their broadband experience with Amazon Eero devices.

You’ll receive the Eero Secure app, which offers features like parental controls, advanced security, and ad blockers. Enjoy greater connectivity and peace of mind with UW’s best broadband deals.

One of the best broadband providers in Dumfries

Experience the best broadband deals in Dumfries with UW.

Enjoy fast, reliable broadband for just £26 a month.

You can rest assured with no mid contract price hikes or connection fees. Guaranteed.

For 2025, we’ve also been recognised as a Which? Recommended Broadband Provider.

Sign up today and stay connected.

Broadband Savings Estimate: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Savings estimate multiplied by number of broadband customers in applicable area. Correct as of 29/09/2025.

Full Fibre in Dumfries​

Discover fast and reliable internet with UW’s Full Fibre Broadband in Dumfries.

When switching to UW, you could benefit from estimated savings of £16 annually.

Experience seamless connectivity for your home.

Full Fibre £16 saving: Switching to UW Full Fibre broadband after your initial contract with current supplier has ended could save you £16 a year. This calculation is based on the average UW saving of our Full Fibre 100 tariff vs BT, EE, Sky, Talk Talk, Virgin and Vodafone’s closest equivalent tariff (£47). Correct as of 29/09/2025.

Our peace of mind promise

Our best UW broadband deals for customers in Dumfries.

When you switch to us, you could receive up to £400 to help towards any termination fees with your existing provider.

Plus, enjoy 30 days to change your mind without any penalty.

£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.

More Partners in and around Dumfries

Areas in and around Dumfries

  • Locharbriggs
  • Maxwelltown
  • Georgetown
  • Lochside
  • Marchmount
  • Lincluden
  • Summerhill
  • Troqueer

Nearby areas Dumfries

Superfast broadband packages you can rely on

Check out our cheapest broadband deals below, with no mid-contract price rises or connection fees guaranteed on all packages. Plus, a free UW Wi-Fi Hub and multi service discounts available to all.
How does a WiFi booster work?

21 Jan 2025 – Learn everything you need to know about WiFi boosters; from how they work, to the benefits they bring to your broadband, so you can decide if they’re right for your home.

Learn more
A complete guide to broadband speed

16 Aug 2024 – Having a strong internet connection has never been more important. Find out everything you need to know about internet speed, including how your broadband speeds are measured and how they affect your online experience.

Learn more
Can I get fibre broadband in my area?

6 August 2024 – More and more homes are getting access to the latest in fibre broadband technology. Find out whether fibre broadband is available in your area and which full fibre deal is best for you

Learn more
How to check if the internet is down in your area

23 July 2024 – In this guide, we’ll explain the steps to help you check if the internet is down just for you or in your area, and provide tips on how to handle the outage and get back online.

Learn more

Frequently Asked Questions

We’re the UK’s only genuine multiservice provider. We help people save on their household bills by bundling their energy, broadband, mobile and insurance into one. We offer guaranteed savings. We’re trusted by over 1,386,585 customers, rated Excellent on Trustpilot and are Which? Recommended.

UW Partners in and around are people just like you, who earn an extra income by introducing others to UW and helping them sign up as customers. They also help people to become a UW Partner and start earning an income by recommending UW to their friends and family.

Yes, of course – over 1,386,585 customers and 70,000 UW Partners already do. We’re also regulated by the energy regulator Ofgem, the telecoms regulator Ofcom, and the Financial Conduct Authority. We’ve been doing business for nearly three decades and are listed on the London Stock Exchange, which means we’re one of the UK’s largest publicly-owned companies.

Switching broadband provider couldn’t be easier. We’ll handle the entire process and it only takes about 14 days. You’ll keep your existing telephone number, and if you don’t have a telephone line we can install one for you.

No, leave this with us and we’ll let them know you’re switching. However, if you’re currently a Virgin customer, you will need to call them after your line is working with us and ask them to cancel the service.

Yes, you can. But you’ll need to make sure your router isn’t locked by your previous provider. When you sign up to us, we’ll send you your username and password, so you connect your own router.

With our full fibre broadband options in , your router needs to be Very High-Speed Digital Subscriber Line (VDSL) compatible. If it’s not, it won’t work with our broadband service.

Unlimited data means that you don’t have a cap on your data allowance each month in and the rest of the UK. There are no restrictions on how much data you use, so you won’t have to worry about using up all your allowance.

Our Unlimited data, calls and texts SIM-only plan is perfect for surfing the internet, taking video calls, or even streaming media, as you can use as much as you need.

We’re offering EU roaming as part of our Unlimited tariff, so you can take your unlimited data abroad and use up to 14GB of it at no extra cost. It’s part of our Roam like Home service, which lets you use your allowance in 45 locations across Europe. You can also send texts and make calls back to the UK as you would normally with your allowance. Our Unlimited tariff has no data usage cap when browsing in the UK.

Yes, we do. At UW, keeping you connected is important to us. So we signed up to Ofcom’s Automatic Compensation scheme for Phone and Broadband services. Making sure our broadband and landline customers in get compensation when things go wrong remains a priority.

This means that, if you’re eligible, we offer automatic compensation for those unfortunate circumstances when:

● There’s a delayed repair following the loss of service in
● An engineer misses an appointment
● Your service goes live later than the date we said it would.

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Once you’ve submitted your details, I will follow up to arrange a time that’s convenient for you to discuss UW’s services and/or Partner opportunity. They will help you choose what’s best for you. For further information on how we collect, use, and look after your personal information, please refer to our privacy notice for more information.
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