I am a business owner, Utility Warehouse Partner and a Public Sector Manager. If you want something done, ask a busy person. That's me! Always here for help and advice and to guide you through an amazing customer experience.
In Dumfries, UW offers a comprehensive range of utility services catering to your needs.
By bundling your energy, broadband, mobile, and insurance services together, you could unlock significant savings on your annual bills. Currently, we have 2476 customers benefitting from our offerings in Dumfries, who are saving an estimated total of £683,376 each year.
With a robust network of 60 Partners available, managing your utilities has never been easier.
Multi Service Savings Estimate: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit multiplied by the number of customers in the applicable area.
Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 13/10/25. Contact us to verify.
Broadband: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Correct as of 29/09/2025.
Mobile: Save £183 with Unlimited Max compared against the average of the closest equivalent 30 day rolling unlimited data tariffs with the four major network providers over a 12 month period. Price correct as of 10/10/2025. Excludes offers and promotional tariffs. Additional SIMs charged at £0/month until 31/03/2026. From 01.04.2026, each additional SIM will be charged at £10/month. Terms apply.












Have questions? Speak with our Partners today to learn more.
Three months free Cashback Card trial for all, with up to 10% savings on everyday spending.
With a welcome bonus of up to £150 available for homeowners when they switch.
Top Cashback Card holders save an average of £461 a year on their Utility Warehouse bills.
Cashback: you can earn unlimited cashback at the relevant % from our retail partners each month. Purchases from other retailers are eligible for cashback of 1% on spend, subject to cashback caps which vary depending on the number of services you have taken out. You are only eligible to receive the 1% cashback at other retailers if you are not engaged in debt collection proceedings with UW – and have at least one of the following services live at the time of billing: Mobile, Broadband (Broadband and/or Home Phone) or Energy. See our Cashback Card terms and conditions here.
Cashback Card Trial: Get three months free cashback on everyday spending at major retailers. £3 per month after trial – no contract, cancel any time. See terms and conditions here.
Cashback Card Credit: New UW homeowner customers only. Welcome Bonus (£50-£150) based on Bundle Services taken at sign-up (excludes Home Insurance). Direct debit required. 12-month clawback applies if Bundle Services cancelled. Energy or Broadband required for £100/£150 Bundle Service bonus. For full terms click here.
Cashback Savings: Calculated using the average cashback earned between 01-01-2024 to 29-12-2024 (52 weeks) by the top 10% of active account holders (customers who used their card at least once a week during this period). This figure excludes customers who won 100% cashback through the Cashback Magic promotion.
The UW cashback card is issued by PSI-Pay Ltd pursuant to a license by Mastercard International Incorporated. PSI-Pay Ltd is regulated by the Financial Conduct Authority (FCA) under the electronic Money Regulations 2011 (FCA register number 900011) for the issuing of electronic money. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Our cashback card provider PSI-Pay Ltd is an authorised e-money institution. E-money is not subject to Finance Services Compensation Scheme protection in the way bank deposits are, but it is subject to “safeguarding” requirements. In the unlikely event of insolvency, this means there will be a pool of funds from which cashback card customers would be repaid (subject to certain deductions for associated insolvency costs).
Add up to three extra unlimited data SIMs to Unlimited Max for free for six months.
The more services you add, the bigger the savings you can unlock. Guaranteed.
Build the perfect bundle of energy, broadband, mobile and insurance that’s right for you.
Unlimited Max tariff: New mobile customers only. 1 Unlimited Max SIM at £23 required. Inclusive allowance free on up to 3 additional SIMs until 31 March 2026, then standard charge p/m each. Out-of-allowance usage charges apply. Porting of existing no. required. See terms. Correct at 28.08.2025 UW Price Pledge: Eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 – 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
£400 towards early termination fees if you’re locked into contracts with current suppliers.
And 30 days to change your mind about signing up, with no pressure or penalties.
Plus guaranteed savings or double the difference back with our Price Pledge.
£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.
30 days to switch: Available when a new customer switches at least two of their services on the same date: energy, broadband, mobile and insurance (insurance means Boiler & Home Cover or Income Protector only). Any equipment must be returned and services used must be paid for before cancelling. Terms apply.
UW Price Pledge: Eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 – 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
One bill – for all your home services.
One account – with only one password to remember.
One number – for our award-winning Customer Services team
Best Value Energy Supplier rated by Expert Reviews.
Which? Recommended broadband supplier with an award-winning Wi-Fi Hub.
The UK’s best value Unlimited+ multi-SIM mobile deals, with 99% UK coverage.
Five star rated building and contents home insurance plus boiler and home cover.
Awards: We’ve been awarded Best Value for Money two years in a row and the Best Customer Service at the Uswitch Energy Awards. Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2025) and Moneyfacts (2025). And we are a Which? Recommended Provider for Broadband. UK’s best/cheapest mobile: 2 or more SIMs on Unlimited Max Tariff, 30 day rolling contract v equivalent tariffs (excl. intro / time limited offers). Contact us to verify. Correct at 28.08.2025 Insurance Awards: Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2025) and Moneyfacts (2025). Our Boiler & Home Cover has been given 5 stars from independent reviewer Moneyfacts 2018-2025.
Hello there! UW is proud to be your local utility service provider, making life easier for households in Dumfries and beyond.
Our offerings extend far beyond energy. Here’s what we provide:
Energy
Broadband
Mobile
Insurance
When you bundle these services together, you could unlock substantial savings on your monthly bill. The more you combine, the better the benefits. By taking advantage of our full range of services and simplifying them into one convenient bill, you could enjoy estimated annual savings of around £276.
Our knowledgeable UW Partners are always ready to assist you through the process, ensuring you have all the information you need.
We currently support 2476 customers in Dumfries, but we are proud to have assisted over 1,386,585 households across the UK.
Join your neighbours in experiencing the advantages of bundling. At UW, we aim to make your utility services straightforward and budget-friendly.

Fixed and variable tariffs lower than the price cap.

Full fibre with no mid contract price hikes or connection fees.

Unlimited data, calls and texts with 99% UK coverage.

Defaqto and Moneyfacts five-star-rated Home Insurance.
Multi Service Savings Estimate: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit multiplied by the number of customers in the applicable area.
Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 13/10/25. Contact us to verify.
Broadband: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Correct as of 29/09/2025.
Mobile: Save £183 with Unlimited Max compared against the average of the closest equivalent 30 day rolling unlimited data tariffs with the four major network providers over a 12 month period. Price correct as of 10/10/2025. Excludes offers and promotional tariffs. Additional SIMs charged at £0/month until 31/03/2026. From 01.04.2026, each additional SIM will be charged at £10/month. Terms apply.
I am a business owner, Utility Warehouse Partner and a Public Sector Manager. If you want something done, ask a busy person. That's me! Always here for help and advice and to guide you through an amazing customer experience.
Hello. I've been a UW customer since 2013, becoming a partner two years later. Best move ever, as it allowed me to eventually cut my five day working week down to just three days. Presently I work as an outreach postal assistant. I have three gorgeous grandkids soon to be four and along with their mum, my partner and our dogs, all help to make up my life bubble. A bubble which I'm thankfully able to enhance regularly through my hours working with UW. This is done by helping others save money on everyday essentials or more importantly these days, by showing them how they too can earn an extra income. If either is of interest to you, please do not hesitate to contact me. Thank you for visiting my page. ??
I’m Denise Brawls, and am married to Dougie. We live in Stranraer, Dumfries & Galloway. I am recently retired and have been with UW since September 2023. I love the flexibility that UW allows me, working when it suits me and my family. I would love to chat with you to tell you how easy it is to work with UW as a customer, or as a customer who also makes money as a UW Partner. You decide. Contact me for more information.
UW provides dependable energy solutions tailored to your household needs in Dumfries.
By bundling your energy with our other services, you could enjoy significant savings on your monthly bills.
Customers in Dumfries bundle an average of 2.5 services, helping 1737 households just like yours experience the benefits of managing their utilities in one convenient place.
With our service bundles, our customers in Dumfries have saved an estimated total of £83,376 annually on their energy costs.
Our energy savings estimates are based on the latest rates and household usage, ensuring your bills remain fair and manageable.
Rest assured, UW is dedicated to helping you maximise your savings while providing reliable energy service alongside the backing of our knowledgeable Partners.
Energy Savings Estimate: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Savings estimate multiplied by the number of energy customers in the applicable area. Correct as of 13/10/25. Contact us to verify.
When choosing a broadband provider, UW stands out for households in Dumfries.
We offer high-speed internet options starting from £26 per month, designed to keep your family connected seamlessly.
With 1119 broadband customers in the area, our community has collectively saved an estimated £50,355 each year on their connectivity bills.
By bundling your broadband with other services, you could unlock further savings of £276, enhancing the overall value of your home services.
Our dedicated Partners are always available to assist you in selecting the best broadband solution tailored to your needs, ensuring exceptional support and service.
With UW, you can trust that you are choosing a provider that places your connectivity first.
Broadband Savings Estimate: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Savings estimate multiplied by number of broadband customers in applicable area. Correct as of 29/09/2025.
Multi Service Savings Estimate: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit multiplied by the number of customers in the applicable area.
Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 13/10/25. Contact us to verify.
Broadband: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Correct as of 29/09/2025.
Mobile: Save £183 with Unlimited Max compared against the average of the closest equivalent 30 day rolling unlimited data tariffs with the four major network providers over a 12 month period. Price correct as of 10/10/2025. Excludes offers and promotional tariffs. Additional SIMs charged at £0/month until 31/03/2026. From 01.04.2026, each additional SIM will be charged at £10/month. Terms apply.
UW brings impressive mobile options to Dumfries.
With our Unlimited Max SIMs, you can enjoy unlimited calls, texts, and data starting at just £23 a month, and you can add up to three additional SIMs for only £0 each.
We prioritise transparency, ensuring no hidden fees or lengthy contracts — just clear pricing that you can rely on.
Plus, we provide excellent coverage across 99% of the UK, keeping you connected throughout Dumfries.
Around 1100 people in Dumfries have already switched to UW for their mobile needs, and they have saved an estimated total of £201,300 each year.
Explore how our mobile offerings can enhance your connection and savings today.
Mobile Savings Estimate: Unlimited Max saving of £183 compared against the average of the closest equivalent 30 day rolling unlimited data tariffs with the four major network providers over a 12 month period. Price correct as of 10/10/2025. Excludes offers and promotional tariffs. Savings estimate multiplied by number of mobile customers in applicable area. Additional SIMs charged at £0/month until 31/03/2026. From 01/04/2026, each additional SIM will be charged at £10/month. Terms apply.
UW provides a superb range of Home and Contents Insurance options in Dumfries tailored to meet your needs.
With our dedicated customer service and award-winning cover, we ensure peace of mind when protecting your most valuable possessions.
Currently, we support 119 customers in Dumfries, who have benefited from an estimated total of £11,543 in yearly savings on their insurance policies.
By bundling your insurance with other services, you could unlock even more impressive savings, further enhancing the value you receive.
At UW, simplifying insurance is our goal, ensuring you have the coverage you need without the complexity.
Get the peace of mind you deserve with UW and enjoy the benefits that come with our comprehensive insurance solutions.
Insurance Savings Estimate: Average saving of £97 based on 3,026 customers who switched their home insurance (buildings and contents) to UW between 28/07/2024 and 28/07/2025. Savings calculated by comparing the customer’s previous renewal price (provided via survey at point of sale) against their UW quote. Savings estimate multiplied by number of insurance customers in applicable area.
UW offers a chance to earn extra income in Dumfries by becoming a Partner.
When you refer others to UW, you could receive up to £300 for each person who becomes a customer.
Plus, Partners enjoy exclusive rewards, including holidays and events.
Join the growing community of Partners today and watch your earnings grow!
Partners can earn up to £300: for signing up a homeowner customer with at least 4 core services. Core services are: broadband, energy – gas and/or electricity and mobile (2 SIMs count as 2 services).
UW Partners in and around are people just like you, who earn an extra income by introducing others to UW and helping them sign up as customers. They also help people to become a UW Partner and start earning an income by recommending UW to their friends and family.
Yes, of course – over 1,386,585 customers and 70,000 UW Partners already do. We’re also regulated by the energy regulator Ofgem, the telecoms regulator Ofcom, and the Financial Conduct Authority. We’ve been doing business for nearly three decades and are listed on the London Stock Exchange, which means we’re one of the UK’s largest publicly-owned companies.
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