How does UW work?

At Utility Warehouse, we like to do things a bit differently. We bundle all your home services (energy, broadband and mobile plans) into one, simple bill – helping you save time and unlock savings and benefits.

Even better, we use a team of distributors, called Partners, to ensure you get a package that's tailored to your needs.

To find out more about our insurance deals in Carlisle and other services, get in touch with one of our authorised Utility Warehouse Partners – they'll guide you through our award-winning multiservice offering.

What our customers say

All your home services in one

Partners serving Carlisle

Ian and Christine

Brampton

I live with my wife (Liz) in Cumbria and Christine with her husband (Terry) just over the border in South West Scotland. Covering such large areas (which in many places have more sheep than people) we have built strong relationships with our customers locally and across the UK over many years, who know they can trust us when they need us most. We are only ever a phone call or referral away from helping to simplify people’s financial stresses and strains and now more than ever, our experience is being called upon.

John Wilson

Penrith

I was a fitness manager and PT for over 13 years but felt I wanted more from life and wanted to see more of the world on my terms. Now UW has allowed me to be a stay home dad to my two boys and love the flexibility UW has given me. I am a big believer in living life and not just living for the weekend. We are here to live our best life and to build others up not knock them down!

Kerry Packham

Carlisle

I am a teaching assistant, and love spending time with family and friends, listening to music and watching a good film with my other half Dave. I have a whippet called Starbar who I love to walk too.

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Why UW?

Show other partners in Carlisle

Frequently Asked Questions

UW provides a choice between either buildings, contents or combined buildings and contents insurance to safeguard your home and belongs. So if you're a homeowner or a renter we can provide the cover you need. Learn more about types of home insurance cover

Moneyfacts are an independent financial information business who provide expert consumer advice. They rank financial products and services to make it easier for consumers to distinguish between the quality and level of cover they will receive. Their highest possible rating. Read more about: UW awarded two five-star ratings by moneyfacts

As we work with a panel of insurers, your first port of call is to refer to Page 1 of your Policy Schedule. There, you'll find the number to call to get started with your claim.
See more information about ++how to make an insurance claim++.

To claim on your Boiler & Home Cover policy, simply give us a call on 0333 777 3234.
Find more information on what you need to know about making a claim

Awards: UW has earned over 80 awards – and counting – in the last decade alone. Current awards include Which? Best Buy for our UW Wi-Fi Hub, USwitch Energy Awards for metering reading services and incentives/rewards and our Home Insurance service has been awarded five-stars by independent financial information experts, Defaqto.

^£400 to help you switch and 30 days to change your mind: When you switch three of your services (one must be energy): energy, broadband, mobile SIMs as a new customer, we'll give you credit up to £400 towards any termination fees you have to pay your current providers. Additional requirements apply to customers who are tenants. 30 days to change your mind: Available when a new customer switches at least two of their services on the same date: energy, broadband and mobile plans. Any equipment must be returned and services used must be paid for before cancelling. Any equipment must be returned and services used must be paid for before cancelling. Terms apply.

For cancellations within 30 days of the policy purchase if the period of insurance hasn't started and if no claim has been made. If a claim has been made you must pay any remaining premium due for the term of the policy.

UW Price Pledge: eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. Full details, eligibility and terms available at uw.link/price-pledge.

Cashback Card: *£3 a month. There is also a one off application fee of £5 per account. Further details of all applicable fees and charges are outlined in our Cashback Card terms and conditions.

Registered in England. Company number: 04594421 Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority