How does UW work?

At Utility Warehouse, we like to do things a bit differently. We bundle all your home services (energy, broadband and mobile plans) into one, simple bill – helping you save time and unlock savings and benefits.

Even better, we use a team of distributors, called Partners, to ensure you get a package that's tailored to your needs.

To find out more about our energy deals in Tonbridge and other services, get in touch with one of our recommended Utility Warehouse Partners – they'll guide you through our award-winning multiservice offering.

What our customers say

All your home services in one

Partners serving Tonbridge

An image of UW partner Prabhuram Rai

An image of UW partner Prabhuram Rai

Prabhuram Rai

Ashford

Hi, my name is PraB Rai, a retired Gurkha soldier. I live in Ashford in Kent and I am married with two children. Recently I joined UW as a Partner. Initially l was trying to find a cheaper energy supplier when my, sponsor, Bis, introduced me to UW, and I became a UW Partner. I’ve only been with UW for four weeks and I’m already earning more than my military pension. It’s a great company to work with and I thoroughly enjoy it. Contact me to find out how you can save on your household bills and how to move towards earning and being happy with UW.

Claire Armstrong

Ashford

I enjoy walks in my local area of Ashford and great woodland walks in Kingswood. I've been with UW since September '24 and really enjoying helping people save money on their bills. Helping people getting set up and answering questions they might have along their UW journey. If you would like a personnal switching service to a company who save you money please get in touch.

An image of UW partner Kay and Steve Worth

An image of UW partner Kay and Steve Worth

Kay and Steve Worth

Westerham

Customer service is key for us – we love to make sure our customers are cared for and happy. Also many of them join our team, as an extra income is especially useful nowadays, and we love to help our team achieve success, whilst having great fun together too.

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Why UW?

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Frequently Asked Questions

Your energy services will go live between two and five working days. We'll keep you updated on any progress during this time.

No, we'll contact your energy provider to let them know about your move.

After a few weeks, we'll ask you for meter readings, at which point we'll start billing you for your energy, and your current supplier will stop (so you won't pay for the same energy twice). Your old supplier will then arrange to send you a final invoice.

Awards: UW has earned over 80 awards – and counting – in the last decade alone. Current awards include Which? Best Buy for our UW Wi-Fi Hub, USwitch Energy Awards for metering reading services and incentives/rewards and our Home Insurance service has been awarded five-stars by independent financial information experts, Defaqto.

Fixed tariff only available to eligible customers who take two or more bundle services (bundle services are energy, broadband and mobile). Smart meter required. Full details, eligibility and terms available at UW terms and conditions.

January's price cap is confirmed at £1,738 based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

UW Fixed Saver 36 is priced at £1,650 for a dual fuel customer, based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

UW Fixed 36 is priced at £1,670 for a dual fuel customer, based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

£400 to help you switch and 30 days to change your mind: When you take a 3 or 4+ Service Bundle, we'll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You'll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions.

Over £300 savings: We've compared our most popular services with the average price of our main competitors' equivalent services. By 'main competitors' we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors' pricing when compared with an equivalent new UW customer who takes three services - energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit.

UW Price Pledge: eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. Full details, eligibility and terms available at uw.link/price-pledge.

Cashback Card: *£3 a month. There is also a one off application fee of £5 per account. Further details of all applicable fees and charges are outlined in our Cashback Card terms and conditions.

Free Energy Club: you must be UW Partner & customer taking at least one energy service paying via direct debit . £10 Partner application free/£3 monthly fee applies. Free Energy will be applied as a bill credit. Max credit of £150 for each qualifying month. At least 3 months of initial qualifying Partner referral activity required. Subject to ++terms and conditions++.

Registered in England. Company number: 04594421 Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority