Unlock the UK's cheapest energy when you bundle award-winning services with UW. To find out more, get in touch with one of our UW Partners in Medway by clicking below – they'll guide you through what's available and help you to sign up.
Find a PartnerWe're Utility Warehouse, UW for short.
Supplying Medway, and most of the UK, with energy, broadband and mobile plans.
You can pick which home services you'd like and we bundle them together into one, handy bill. The more services you take, the more benefits and savings you unlock. Simple as that.
We know that everyone's needs are slightly different. That's why most customers sign up to UW through a Partner from their local area. There are over 60,000 UW Partners spread out across the UK – each one is an authorised distributor, offering a one-on-one signup process.
The personal touch that Partners provide is just one of the reasons why over 1,000,000 customers across the UK now trust UW with their home services and we've been running for over 25 years.
Want to join them? Find an authorised UW Partner in Medway to guide you through our award-winning, multiservice offering.
UW offers some of the UK's cheapest energy tariffs when you bundle.
Fix your energy rate to avoid future rises or save with our marketing leading variable tariff. You'll get further discounts on your energy in Medway by bundling more than one service with UW.
We've recently introduced our best ever broadband deal – new multiservice customers can now get broadband for as little as just £26 a month. With no pesky mid-contract price rises.
We also offer broadband customers speeds that reach 500 Mbps, a free UW Wi-Fi Hub, and the option to upgrade to Whole Home Wi-Fi for as little as £5 a month.
We're proud to offer a great unlimited mobile data deal in Medway.
With our Unlimited SIMs you can get unlimited texts, data, and calls for as little as £12 a month when you order multiple SIM cards. There are no long contracts or hidden costs with our SIM-only mobile offers – just great value.
Plus, our network covers 99% of the UK, so you should have excellent service all over Medway. Even better news – all our packages are completely flexible and allow you to keep the same number, making switching to UW simple.
With our insurance products you can rest easy, knowing that we’ve got your back – choose from home and contents insurance, boiler cover, and even Income Protector.
Independent insurance experts, Defaqto and Moneyfacts, give us top marks for benefits like our award-winning cover and UK-based customer services team.
UW offers some of the UK's cheapest energy tariffs when you bundle.
Fix your energy rate to avoid future rises or save with our marketing leading variable tariff. You'll get further discounts on your energy in Medway by bundling more than one service with UW.
We've recently introduced our best ever broadband deal – new multiservice customers can now get broadband for as little as just £26 a month. With no pesky mid-contract price rises.
We also offer broadband customers speeds that reach 500 Mbps, a free UW Wi-Fi Hub, and the option to upgrade to Whole Home Wi-Fi for as little as £5 a month.
We're proud to offer a great unlimited mobile data deal in Medway.
With our Unlimited SIMs you can get unlimited texts, data, and calls for as little as £12 a month when you order multiple SIM cards. There are no long contracts or hidden costs with our SIM-only mobile offers – just great value.
Plus, our network covers 99% of the UK, so you should have excellent service all over Medway. Even better news – all our packages are completely flexible and allow you to keep the same number, making switching to UW simple.
With our insurance products you can rest easy, knowing that we’ve got your back – choose from home and contents insurance, boiler cover, and even Income Protector.
Independent insurance experts, Defaqto and Moneyfacts, give us top marks for benefits like our award-winning cover and UK-based customer services team.
I'm originally from Poland and I have been in the UK since 2006. I’m a mum of two, based in Chatham. I love helping people, and that is why I joined UW. I have helped so many people understand their bills, and how to reduce their energy usage. It also gives me great pleasure to save them time and money on their household bills, and help them earn additional income in this current climate. Feel free to contact me so I can help your family to reduce your bills.
I have been doing this business for 10 years, very much part-time, alongside my full-time job. Now I am planning to be professional with this UW business, investing more time, which will make me more flexible, and more available to the business or to give a helping hand. I have served more than 20 years in the British Army, and am an ex-Gurkha soldier. My hobbies includes swimming, reading, hiking, golfing, making friends and travelling the world.
That's why I make it a point to lend my spare time and resources to help those in need – whenever I can. I am a successful restaurant owner, but I like the idea of a company helping other people save money by bundling all home services in one simple bill. That’s the reason I started in this business. I speak Nepalese, Hindi and English.
Our Partners make money in Medway by referring others to UW so they can sign up as customers. It's a flexible way to earn extra money and get a passive income.
You can earn up to £250 for every person you help sign up to UW, plus a whole host of other benefits like holidays, hampers, events and more!
More than a million households have switched to UW, putting an end to wasting time and money on bills.
If you switch three or more services and use our Cashback Card, but don’t see savings in your first year, we'll pay you double the difference back.
You can't predict the Great British weather – but you can give yourself peace of mind by fixing your energy rates for up to 12 months. Simply switch your energy to UW and pair it with our mobile, broadband, or insurance to unlock our great value UW Fixed tariff at just £1,599.
Add one more service, and you'll pay even less with the UW Fixed Saver at just £1,569.
Here's the good bit – you make money by helping people save on their household bills in Medway. We're a full home service provider, which means that with UW you can get energy, broadband, mobile and Home Insurance and Boiler & Home Cover all rolled into one handy bill. Not only does this cut time spent doing boring admin, but also leads to very competitive rates.
As a Partner you're an independent distributor, your role is to recommend our services, helping people switch to UW. How you go about it is up to you, whether it's through informal chats over a cup of tea (our Partners' preferred method), virtually from the comfort of your home, or even reaching out to people you might not have met before.
And fear not, you'll be fully supported when you start – we'll give you all the tips, tricks and know-how to help you get off on the front foot.
Good news – anyone can become a Partner. The only thing you need to join UW is a can-do spirit. And if you're sitting there thinking, 'but I know nothing about utilities!' Fear not. Ensuring that every new starter feels fully supported and confident is a big priority for us. That's why when you join we'll give you everything you need to get up and running.
If you're someone who enjoys chatting and helping people, then being a Partner will be right up your street. And if you know quite a few different groups of people (friends, family, colleagues, sports clubs, societies) then you're also already onto a winner.
Consider yourself a bit more of an introvert? Don't you worry, there are loads of Partners who have made UW a success despite not being chatterboxes. Plus, the intro training covers all the different ways you can make UW work for you, whatever your skill set.
There are over 60,000 Partners at UW, and each joined for a different reason – whether it's adding to their pension pot, funding passion projects, earning a bit of extra cash to spend on fun things each month.
But the best way to answer the question 'why should I join UW?' is by getting in touch with a Partner local to you and letting them do the talking.
Every time a customer you refer signs up you can earn both a Customer Bonus and a Residual Income.
The customer bonus is a payment made to you as soon as someone you refer signs up - up to £250 for every multiservice homeowner.
The other way you can earn as a partner is Residual Income. Think of this a bit like royalties: Once someone you refer signs up, you'll get a % of their monthly bill paid to you as a monthly commission for as long as they remain a UW customer.
No, we'll contact your energy provider to let them know about your move.
In a few weeks time we'll ask you for meter readings, at which point we'll start billing you for your energy, and your current supplier will stop (so that you never pay for the same energy twice). Your old supplier will then arrange to send out a final invoice to you.
Information on smart meter reading: How to get a meter reading from a smart meter?
Normally we can let your current provider know you're switching to UW, so you don't have to. But there are some scenarios where you'll have to contact your current provider:
We recommend you wait until your UW broadband is live before you cancel your old broadband service to reduce the risk of having no broadband for a period of time.
The speed available on your line can be affected by:
The actual speed you receive can be affected by:
Information on Broadband speeds can be found here : Full Fibre Broadband speeds
Yes, you can. But you'll need to make sure your router isn't locked by your previous provider.
When you sign up to us, we'll send you your username and password, so you connect your own router. With our superfast fibre-optic Ultra Broadband options, your router needs to be Very High-Speed Digital Subscriber Line (VDSL) compatible. If it's not, it won't work with our broadband service.
If you need a router, we can send you one too.
Information on UW router can be found here : Whole Home Wi-Fi systems
A SIM only deal gives you data, minutes and texts for a monthly cost. The difference, however, is that you don't get a new phone – you get the SIM, and just the SIM. Pick the SIM Only Deals with simple options
Of course. You can use our SIMs with any unlocked handset or, as we work with EE, any phone on the EE network too.
Click here to understand how to insert our SIM in any handset.
Yep, simply contact your previous network provider or text 'PAC' to 65075 to get a code which will allow you to bring your current number over to your new SIM. This won't disrupt your service either.
Learn more about how to keep my current mobile number?
Awards: UW has earned over 80 awards – and counting – in the last decade alone. Current awards include Which? Best Buy for our UW Wi-Fi Hub, USwitch Energy Awards for metering reading services and incentives/rewards and our Home Insurance service has been awarded five-stars by independent financial information experts, Defaqto.
Fixed tariff is only available to eligible customers who take two or more bundle services (bundle services are energy, broadband, mobile, and insurance. Smart meter required. Full details, eligibility and terms are available at UW terms and conditions. UW Fixed Saver 23 is priced at £1,569 for a dual fuel customer, based on Ofgem's typical domestic usage, for 12 months with payment by Direct Debit. UW Fixed 23 is priced at £1,599 for a dual fuel customer, based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.
£400 to help you switch and 30 days to change your mind: When you switch three of your services (one must be energy): energy, broadband, mobile SIMs as a new customer, we'll give you credit up to £400 towards any termination fees you have to pay your current providers. Additional requirements apply to customers who are tenants. 30 days to change your mind: Available when a new customer switches at least two of their services on the same date: energy, broadband and mobile plans. Any equipment must be returned and services used must be paid for before cancelling. Any equipment must be returned and services used must be paid for before cancelling. Terms apply
Unlimited+ SIM: Unlimited data, calls and texts every month when you use your SIM in a personal mobile device. First Unlimited+ SIM for just £23 per month, then get up to three additional Unlimited+ SIMs for £8 each. Rolling 30 day contract - subject to the Residential Fair Usage Policy. Terms & conditions apply.
Ultra Broadband vs major national competitors' (BT, Virgin, EE, TalkTalk, Sky, Vodafone) closest equivalent 40mpbs broadband on 18 month min. term. New customers only. Eligibility and terms apply. Correct as of 01.03.2024. To verify: Contact us to verify.
Over £300 savings: We've compared our most popular services with the average price of our main competitors' equivalent services. By 'main competitors' we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors' pricing when compared with an equivalent new UW customer who takes three services - energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit.
UW Price Pledge: eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. Full details, eligibility and terms available at uw.link/price-pledge.
Cashback Card: *£3 a month. There is also a one off application fee of £5 per account. Further details of all applicable fees and charges are outlined in our Cashback Card terms and conditions.
Registered in England. Company number: 04594421 Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority
