I live in Sutton, Surrey, United Kingdom. To get in contact email me at Paul.Cawthorne@uwclub.net
At Utility Warehouse, we like to do things a bit differently. We bundle all your home services (energy, broadband and mobile plans) into one, simple bill – helping you save time and unlock savings and benefits.
Even better, we use a team of distributors, called Partners, to ensure you get a package that's tailored to your needs.
To find out more about our broadband deals in Sutton and other services, get in touch with one of our authorised Utility Warehouse Partners – they'll guide you through our award-winning multiservice offering.
Choose the internet connection that works best for you subject to availability.
Ultra – has an average speed of 35Mbps, perfect for browsing social media and sending emails
Ultra Plus – has an average speed of 63Mbps, ideal for streaming HD movies and video calls
Full Fibre 100 – has an average speed of 100Mbps, great for online gaming on multiple devices
Full Fibre 500 – has an average speed of 500Mbps, best for heavy usage across multiple devices
Full Fibre 900 - has an average speed of 944Mbps, Perfect for the busiest households and latency-free gaming
More homes across the UK are becoming Full Fibre-ready every day. What is Full Fibre broadband? It's lightning quick internet delivered by optic cables straight to your home
This makes it the ideal choice for keeping up with the tech in your home. Get in touch with your local UW Partner to find out more about full fibre availability in Sutton.
I live in Sutton, Surrey, United Kingdom. To get in contact email me at Paul.Cawthorne@uwclub.net
I have been living in Carshalton for the past 12 years. As a mum of one, I love chatting and helping people around me. As a housekeeper and childminder, I help families to look after their homes and children. I became a UW customer and Partner to save and earn some extra money. However, this company has given me much more - such as personal development, friends, and opportunities for a safe future. UW can make a difference - whether you would like to save on your bills or looking for that extra opportunity (or both). Why pay more when you could pay less and have extra cash for things you enjoy! I would love to show you how.
I've been living in Banstead since 2015. I love this area, and love the friendly people here. I started my Utility Warehouse business just over a year ago in 2022. I would love to help as many people as I can in my neighbourhood, as well as helping people all across the UK with our remote system. As a mother of a teenage girl, I know how important it is to be able to provide a financially safe and secure life for our family.
Normally we can let your current provider know you're switching to UW, so you don't have to. But there are some scenarios where you'll have to contact your current provider:
We recommend you wait until your UW broadband is live before you cancel your old broadband service to reduce the risk of having no broadband for a period of time.
Here are the major providers that do use the Openreach network:
If your provider isn't listed above, it's likely not a part of the Openreach network and you'll need to cancel with them directly. Here are the major providers that don't use the Openreach network:
The speed available on your line can be affected by:
The actual speed you receive can be affected by:
Information on Broadband speeds can be found here : Full Fibre Broadband speeds
Yes, you can. But you'll need to make sure your router isn't locked by your previous provider.
When you sign up to us, we'll send you your username and password, so you connect your own router. With our superfast fibre-optic Ultra Broadband options, your router needs to be Very High-Speed Digital Subscriber Line (VDSL) compatible. If it's not, it won't work with our broadband service.
If you need a router, we can send you one too.
Information on UW router can be found here : Whole Home Wi-Fi systems
Yes, we do. At UW, keeping you connected is important to us. So we signed up to Ofcom's Automatic Compensation scheme for Phone and Broadband services. Making sure our broadband and landline customers get compensation when things go wrong remains a priority.
This means that, if you're eligible, we offer Automatic compensation for those unfortunate circumstances when:
We'll apply the following compensation as a credit on your next monthly bill after the incident:
Awards: UW has earned over 80 awards – and counting – in the last decade alone. Current awards include Which? Best Buy for our UW Wi-Fi Hub, USwitch Energy Awards for metering reading services and incentives/rewards and our Home Insurance service has been awarded five-stars by independent financial information experts, Defaqto.
Ultra Broadband vs major national competitors' (BT, Virgin, EE, TalkTalk, Sky, Vodafone) closest equivalent 40mpbs broadband on 18 month min. term. New customers only. Eligibility and terms apply. Correct as of 01.03.2024. To verify: Contact us to verify.
^£400 to help you switch and 30 days to change your mind: When you switch three of your services (one must be energy): energy, broadband, mobile SIMs as a new customer, we'll give you credit up to £400 towards any termination fees you have to pay your current providers. Additional requirements apply to customers who are tenants. 30 days to change your mind: Available when a new customer switches at least two of their services on the same date: energy, broadband and mobile plans. Any equipment must be returned and services used must be paid for before cancelling. Any equipment must be returned and services used must be paid for before cancelling. Terms apply.
UW Price Pledge: eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. Full details, eligibility and terms available at uw.link/price-pledge.
Cashback Card: *£3 a month. There is also a one off application fee of £5 per account. Further details of all applicable fees and charges are outlined in our Cashback Card terms and conditions.
Registered in England. Company number: 04594421 Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority