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Find a UW Partner

Full Fibre Broadband Deals in Sunderland

Utility Warehouse

UW is committed to delivering a seamless broadband experience for residents in Sunderland.

With our packages boasting speeds of up to 944Mbps, you’ll enjoy effortless streaming, gaming, and video calls.

Starting at £23.95 a month when bundled with other services, you could benefit from unrivalled value and a free UW Wi-Fi Hub.

Our 684 customers in Sunderland are estimated to be saving a total of £19,152 annually by switching to UW for their broadband needs.

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Over 80 Awards and Counting

WINNER - Best Value - ExR Home Energy Awards 2025 (1)
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WINNER - Best Value - ExR Home Energy Awards 2025 (1)
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Here are a few things that make UW special

Have questions? Speak with our Partners today to learn more.

Beat rising bills with a savings guarantee

Get up to £400 to help you switch and £250 in Cashback Card welcome credit. Plus:

  • If you don’t save, we’ll pay double the difference
  • Our best ever priced Full Fibre from £23.95
  • The UK’s cheapest unlimited data mobile SIM
  • All helping unlock our best energy tariffs
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£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. If you take a 3 Service Bundle, up to £200 of this credit towards a mobile handset/device termination fee is only available if your bundle includes at least one Unlimited SIM. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.

Cashback Card Credit: New Utility Warehouse customers only, joining on or after 14 September 2026 paying via direct debit. Take 2+ eligible service types (Energy, Broadband, Mobile, Boiler & Home Cover) within 30 days and a UW Cashback Card to earn a Welcome Bonus of up to £250, paid in £50 monthly instalments. 12-month clawback applies if bundle services are cancelled. Terms apply.

UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.

Don’t miss out

The more services you add, the bigger the savings you can unlock. Guaranteed.

Build the perfect bundle of energy, broadband, mobile and insurance that’s right for you.

Maximise savings with early termination fee support, welcome bonuses, free SIM deals and more.

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UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.

Peace of mind

Have a chat with no pressure, it doesn’t cost a penny

No repeating yourself. Speak to the same person every single time.

And relax. Seriously. We’ll handle the rest. Switches start in as little as 2 days.

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£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.

30 days to switch: Available when a new customer switches at least two of their services on the same date: energy, broadband, mobile and insurance (insurance means Boiler & Home Cover or Income Protector only). Any equipment must be returned and services used must be paid for before cancelling. Terms apply.

UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available .

Cheapest variable energy: when you take energy and two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 13/04/26. Contact us to verify. See UW terms and conditions.

Streamline your services

One bill – for all your home services.

One account – with only one password to remember.

One number – for our award-winning Customer Services team

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Rated by experts

Helping households with bills for 30+ years. With over 80 awards in the past 10 years alone. 

Voted UK’s best value energy supplier. Over 60,000 Trustpilot reviews, rated Excellent.

Five star rated building and contents home insurance plus boiler and home cover.

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Awards: Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2026) and Moneyfacts (2026). 

Disclaimer: Insurance is an FCA-regulated product. As a result, UW Partners are not able to advise you about, nor answer any questions about, any of the UW insurance products. The role of UW Partners is limited to providing you, via the screen, with information about the UW insurance products. You can contact UW directly on 0333 777 0777 if you have any questions.

How Utility Warehouse works

UW offers exceptional broadband solutions for residents in Sunderland.

By bundling your broadband with energy and mobile services, you could simplify your monthly bills.

With our service bundles, customers in Sunderland could save an estimated £259 annually.

Our 79 dedicated Partners in Sunderland are on hand to assist you in finding tailored broadband packages that meet your needs effectively.

Discover the advantages of switching to UW today.

Energy

Compare our fixed and variable rate tariff deals.

Learn more

Broadband

Full fibre with no installation or connection fees.

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Mobile

Unlimited data, calls
and texts with 99% UK coverage. 500GB fair use policy applies.

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Insurance

Defaqto and Moneyfacts five-star-rated Home Insurance.

Learn more

Multi Service Savings Estimate: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Full Fibre 150), mobile (Unlimited) and pays by direct debit.

Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 17/04/26. Contact us to verify.

Broadband: Switching to UW Full Fibre broadband after your initial contract with current supplier has ended could save you £44 a year. This calculation is based on the average UW saving of our Full Fibre 150 tariff vs BT, EE, Plusnet, Sky, Talk Talk, Virgin and Vodafone’s closest equivalent tariff (£134.45) over three years. Correct as of 17/04/26.

Mobile: Save £182 with Unlimited Max compared against the closest equivalent 30 day rolling unlimited data tariffs across EE, GiffGaff, O2, Three and Vodafone over a 12 month period. Price correct as of 16/04/2026. Excludes offers and promotional tariffs.

Additional SIMs charged at £0/month for six months, then £10/month each. Terms apply.

What our customers say

Trustpilot

Partners in and around Sunderland

An image of UW partner Lyndsey Garraghan
An image of UW partner Lyndsey Garraghan

Lyndsey Garraghan
Peyerlee

Hi, I’m Lyndsey from Peterlee, Co. Durham. I’ve been a Utility Warehouse Partner for nearly a month, and I love helping people save money on their household bills. Utility Warehouse is now my full-time job after previously working as an Energy Sales Team Manager. Outside of work, I enjoy relaxing at my caravan and spending quality time with my children, family, and friends. I’m also a UW customer, so I can share my own genuine experience. If you’d like to save money, earn an extra income, or find out more about Utility Warehouse, I’d be happy to help. Feel free to get in touch for a friendly chat.

An image of UW partner Ross Craig
An image of UW partner Ross Craig

Ross Craig
Sunderland

I joined U W to help top up my pension when I retire in the next 3 or 4 years. I was looking for something flexible that I would enjoy. I was already involved in the direct selling business, but was looking for a new challenge. Life had become a bit stagnant over the past few years so the new side hustle had to be right for me, it had to feel right and there had to be a great support system in place. I done a lot of research and due diligence to find the right company for me. I was already a customer so I knew the product (saving on your utilities) was good. I was a happy customer. Now after a few months I have found the perfect fit. I really have a bright future now with this business.

An image of UW partner Lauren Cooper
An image of UW partner Lauren Cooper

Lauren Cooper
Whitburn

Hi, I’m Lauren. I am from South Shields and love having the seafront on my doorstep. I work as a delivery driver, and have become a UW Partner to help people save money on their household bills. I have been with UW for a couple of months now and have made good friends from it. I have two children, and I am working hard with UW so that I can one day leave my regular job and do this full time so that I will have more time with my children and family. I am also a customer with UW and have saved a lot of money by switching to them. I can help you save money or earn money so please get in touch and I can show you how.

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Superfast broadband packages you can rely on

Check out our broadband deals below, Plus, no connection fees guaranteed on all packages, a free UW Wi-Fi Hub and multiservice discounts available to all.

Ultra & Ultra Plus

  • 35-63Mbps average download speeds
  • Bigger households or multiple devices

From £26

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Full Fibre 150
  • 152Mbps average download speed
  • Working, gaming and streaming in HD
£23.95
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Full Fibre 500
  • 500Mbps average download speed
  • Buffer-free 4K streaming and stress-free working
£30
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Full Fibre 900
  • 944Mbps average download speed
  • Perfect for the busiest households and latency-free gaming
£35
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Broadband in Sunderland

Choose the internet connection that works best for you, subject to availability.

Ultra – has an average speed of 35Mbps, perfect for browsing social media and sending emails
Ultra Plus – has an average speed of 63Mbps, ideal for streaming HD movies and video calls
Full Fibre 100 – has an average speed of 152Mbps, great for online gaming on multiple devices
Full Fibre 500 – has an average speed of 500Mbps, best for heavy usage across multiple devices
Full Fibre 900 – has an average speed of 944Mbps, Perfect for the busiest households and latency-free gaming

UW Wi-Fi Hub

All our broadband packages now come with our UW Wi-Fi Hub free of charge – perfect for supporting a high-speed internet connection. And it can be made even better with our Whole Home Wi-Fi solution, too.

Whole Home Wi-Fi

UW provides Sunderland residents with an opportunity to enhance their Wi-Fi experience by adding Amazon Eero devices to their broadband package.

The Eero Secure app, valued at £25 a year, brings added features, including advanced security and parental controls.

One of the best broadband providers in Sunderland

UW is your go-to choice for the best broadband deals in Sunderland.

With fast, reliable connections of up to 944Mbps, you can enjoy seamless streaming and browsing.

Experience no installation or connection fees.

Switch today from just £23.95 a month and discover your perfect package.

Broadband Saving Estimate: Switching to UW Full Fibre broadband after your initial contract with current supplier has ended could save you £44 a year. This calculation is based on the average UW saving of our Full Fibre 150 tariff vs BT, EE, Plusnet, Sky, Talk Talk, Virgin and Vodafone’s closest equivalent tariff (£134.45) over three years. Correct as of 17/04/26.

Full Fibre in Sunderland

UW offers exceptional Full Fibre Broadband in Sunderland.

Experience high-speed connectivity that transforms your online activities.

Enjoy estimated savings of £28 annually when switching to UW broadband.

Full Fibre over £44 saving: Switching to UW Full Fibre broadband after your initial contract with current supplier has ended could save you £44.82 a year. This calculation is based on the average UW saving of our Full Fibre 150 tariff vs BT, EE, Plusnet, Sky, Talk Talk, Virgin and Vodafone’s closest equivalent tariff (£134.45) over three years. Correct as of 14/04/2026

Our peace of mind promise

Switch to UW and discover our best broadband deals in Sunderland.

When you switch to us, you could be eligible for up to £400 to help towards any termination fees with existing providers.

Plus, enjoy 30 days to change your mind without any penalty.

£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.

More Partners in and around Sunderland

Our Partners are a team of local Utility Warehouse experts up and down the country, who help people save money on their bills. With 70,000 Partners across the UK, there’s someone nearby who’ll be happy to chat.

Areas in and around Sunderland

  • Washington
  • Seaham
  • Houghton-le-Spring
  • Hetton-le-Hole
  • Ryhope
  • Southwick
  • Fulwell
  • Roker

Nearby areas Sunderland

Broadband guides

Broadband Outage: How to Check if the Internet is Down in Your Area

16 Mar 2026 : Whether you’re on a work video call or streaming a film, suddenly losing internet connection can be frustrating.

Learn More

Can you cancel a broadband contract if you move?

21 Jan 2026 : Moving house is exciting, but – let’s face it – it’s also a big job. There are so many things to think about, from packing boxes to changing your address on everything.

Learn More

What is gigabit internet - How it works and do you need it?

3 Oct 2025 : Gigabit internet is becoming more common in UK homes - but is this ultra-fast broadband worth it for you?

Learn More

Moving house and broadband: How to transfer your internet contract?

25 Jul 2025: Whether you're staying with your current provider or looking to switch, transferring or setting up your broadband in a new home doesn’t have to be stressful.

Learn More

Frequently Asked Questions

We’re the UK’s only genuine multiservice provider. We help people save on their household bills by bundling their energy, broadband, mobile and insurance into one. We offer guaranteed savings. We’re trusted by over 1,386,585 customers and are rated Excellent on Trustpilot.

UW Partners in and around are people just like you, who earn an extra income by introducing others to UW and helping them sign up as customers. They also help people to become a UW Partner and start earning an income by recommending UW to their friends and family.

Yes, of course – over 1,386,585 customers and 70,000 UW Partners already do. We’re also regulated by the energy regulator Ofgem, the telecoms regulator Ofcom, and the Financial Conduct Authority. We’ve been doing business for nearly three decades and are listed on the London Stock Exchange, which means we’re one of the UK’s largest publicly-owned companies.

Switching broadband provider couldn’t be easier. We’ll handle the entire process and it only takes about 14 days. You’ll keep your existing telephone number, and if you don’t have a telephone line we can install one for you.

No, leave this with us and we’ll let them know you’re switching. However, if you’re currently a Virgin customer, you will need to call them after your line is working with us and ask them to cancel the service.

Yes, you can. But you’ll need to make sure your router isn’t locked by your previous provider. When you sign up to us, we’ll send you your username and password, so you connect your own router.

With our full fibre broadband options in , your router needs to be Very High-Speed Digital Subscriber Line (VDSL) compatible. If it’s not, it won’t work with our broadband service.

Unlimited data means that you don’t have a cap on your data allowance each month in and the rest of the UK. There are no restrictions on how much data you use, so you won’t have to worry about using up all your allowance.

Our Unlimited data, calls and texts SIM-only plan is perfect for surfing the internet, taking video calls, or even streaming media, as you can use as much as you need.

We’re offering EU roaming as part of our Unlimited tariff, so you can take your unlimited data abroad and use up to 14GB of it at no extra cost. It’s part of our Roam like Home service, which lets you use your allowance in 45 locations across Europe. You can also send texts and make calls back to the UK as you would normally with your allowance. Our Unlimited tariff has no data usage cap when browsing in the UK.

Yes, we do. At UW, keeping you connected is important to us. So we signed up to Ofcom’s Automatic Compensation scheme for Phone and Broadband services. Making sure our broadband and landline customers in get compensation when things go wrong remains a priority.

This means that, if you’re eligible, we offer automatic compensation for those unfortunate circumstances when:

● There’s a delayed repair following the loss of service in
● An engineer misses an appointment
● Your service goes live later than the date we said it would.

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Once you’ve submitted your details, I will follow up to arrange a time that’s convenient for you to discuss UW’s services and/or Partner opportunity. They will help you choose what’s best for you. For further information on how we collect, use, and look after your personal information, please refer to our privacy notice for more information.
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