UW provides an excellent broadband experience for households in Galashiels.
With exceptional speeds of up to 944Mbps, our broadband packages ensure seamless streaming and gaming for everyone at home.
Plus, there’s no mid-contract price hikes or connection fees. Guaranteed.
Our plans are competitively priced, starting at £26 a month when bundled with other services, providing fantastic value for our customers.
Join the 521 customers in Galashiels, who have saved an estimated total of £23,445 annually by switching to UW.
Broadband Savings Estimate: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Savings estimate multiplied by number of broadband customers in applicable area. Correct as of 29/09/2025.
Have questions? Speak with our Partners today to learn more.
Three months free Cashback Card trial for all, with up to 10% savings on everyday spending.
With a welcome bonus of up to £150 available for homeowners when they switch.
Top Cashback Card holders save an average of £461 a year on their Utility Warehouse bills.
Cashback: you can earn unlimited cashback at the relevant % from our retail partners each month. Purchases from other retailers are eligible for cashback of 1% on spend, subject to cashback caps which vary depending on the number of services you have taken out. You are only eligible to receive the 1% cashback at other retailers if you are not engaged in debt collection proceedings with UW – and have at least one of the following services live at the time of billing: Mobile, Broadband (Broadband and/or Home Phone) or Energy. See our Cashback Card terms and conditions here.
Cashback Card Trial: Get three months free cashback on everyday spending at major retailers. £3 per month after trial – no contract, cancel any time. See terms and conditions here.
Cashback Card Credit: New UW homeowner customers only. Welcome Bonus (£50-£150) based on Bundle Services taken at sign-up (excludes Home Insurance). Direct debit required. 12-month clawback applies if Bundle Services cancelled. Energy or Broadband required for £100/£150 Bundle Service bonus. For full terms click here.
Cashback Savings: Calculated using the average cashback earned between 01-01-2024 to 29-12-2024 (52 weeks) by the top 10% of active account holders (customers who used their card at least once a week during this period). This figure excludes customers who won 100% cashback through the Cashback Magic promotion.
The UW cashback card is issued by PSI-Pay Ltd pursuant to a license by Mastercard International Incorporated. PSI-Pay Ltd is regulated by the Financial Conduct Authority (FCA) under the electronic Money Regulations 2011 (FCA register number 900011) for the issuing of electronic money. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Our cashback card provider PSI-Pay Ltd is an authorised e-money institution. E-money is not subject to Finance Services Compensation Scheme protection in the way bank deposits are, but it is subject to “safeguarding” requirements. In the unlikely event of insolvency, this means there will be a pool of funds from which cashback card customers would be repaid (subject to certain deductions for associated insolvency costs).
Add up to three extra unlimited data SIMs to Unlimited Max for free for six months.
The more services you add, the bigger the savings you can unlock. Guaranteed.
Build the perfect bundle of energy, broadband, mobile and insurance that’s right for you.
Unlimited Max tariff: New mobile customers only. 1 Unlimited Max SIM at £23 required. Inclusive allowance free on up to 3 additional SIMs until 31 March 2026, then standard charge p/m each. Out-of-allowance usage charges apply. Porting of existing no. required. See terms. Correct at 28.08.2025 UW Price Pledge: Eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 – 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
£400 towards early termination fees if you’re locked into contracts with current suppliers.
And 30 days to change your mind about signing up, with no pressure or penalties.
Plus guaranteed savings or double the difference back with our Price Pledge.
£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.
30 days to switch: Available when a new customer switches at least two of their services on the same date: energy, broadband, mobile and insurance (insurance means Boiler & Home Cover or Income Protector only). Any equipment must be returned and services used must be paid for before cancelling. Terms apply.
UW Price Pledge: Eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 – 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
UK’s Cheapest Energy: Cheapest fixed tariffs vs large/medium suppliers (Ofgem-defined). Payment by Direct Debit. Correct as of 30/01/26
One bill – for all your home services.
One account – with only one password to remember.
One number – for our award-winning Customer Services team
Best Value Energy Supplier rated by Expert Reviews.
Which? Recommended broadband supplier with an award-winning Wi-Fi Hub.
The UK’s best value Unlimited+ multi-SIM mobile deals, with 99% UK coverage.
Five star rated building and contents home insurance plus boiler and home cover.
Awards: We’ve been awarded Best Value for Money two years in a row and the Best Customer Service at the Uswitch Energy Awards. Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2025) and Moneyfacts (2025). And we are a Which? Recommended Provider for Broadband. UK’s best/cheapest mobile: 2 or more SIMs on Unlimited Max Tariff, 30 day rolling contract v equivalent tariffs (excl. intro / time limited offers). Contact us to verify. Correct at 13/01/26. Insurance Awards: Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2025) and Moneyfacts (2025). Our Boiler & Home Cover has been given 5 stars from independent reviewer Moneyfacts 2018-2025.
UW provides exceptional broadband solutions designed specifically for the residents of Galashiels.
By bundling your broadband with energy and mobile services, you could simplify your monthly expenses and enjoy added benefits.
With 52 dedicated Partners in the area, you could easily find the best broadband deal tailored to your needs.
Fixed and variable tariffs lower than the price cap.
Full fibre with no mid contract price hikes or connection fees.
Unlimited data, calls and texts with 99% UK coverage.
Defaqto and Moneyfacts five-star-rated Home Insurance.
Multi Service Savings Estimate: We’ve compared our most popular services with the average price of our main competitors’ equivalent services. By ‘main competitors’ we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors’ pricing when compared with an equivalent new UW customer who takes three services – energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit multiplied by the number of customers in the applicable area.
Energy: Save on average £48 per year on your energy bills when you take a variable energy service plus two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 13/01/26. Contact us to verify.
Broadband: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Correct as of 13/01/26.
Mobile: Save £183 with Unlimited Max compared against the average of the closest equivalent 30 day rolling unlimited data tariffs with the four major network providers over a 12 month period. Price correct as of 10/10/2025. Excludes offers and promotional tariffs. Additional SIMs charged at £0/month until 31/03/2026. From 01.04.2026, each additional SIM will be charged at £10/month. Terms apply.
Hi, I'm Ian and it is so great that I get to help people across the UK. Whether that is to put money back in their pocket through savings or helping them earn extra money to improve people's standard of living. It is my passion in life to help people and I feel so blessed that I can achieve this every day. UW is a great vehicle to do just that, and help people across the UK, and it is so simple for me to help so many. I would love to have a chat.
Hi, my name is Iain Crawford, and I'm a Royal Navy veteran. Originally from Kirkcudbright, we moved to Hawick in 1988. I have been a UW customer for several years and a Partner since February 2022. I am committed to helping everyone I talk to get the best deal possible for their utilities, saving them time and money.
I’m Jan, a multi-income earner and Advanced Nurse Practitioner living in the beautiful Northumberland–Borders area. My husband and I moved here in 2019 to enjoy more time walking, gardening, and growing our own produce, along with our lively, affectionate cats. I chose UW as both a customer and a partner because it simplifies my life, offers excellent-value services and lets me combine what I value most: supporting people, building financial security, and the potential to work more flexibly to free up time to embrace opportunities at home and our surroundings Hope to speak with you soon.
35-63Mbps average download speeds
Bigger households or multiple devices
Choose the internet connection that works best for you, subject to availability.
Ultra – has an average speed of 35Mbps, perfect for browsing social media and sending emails
Ultra Plus – has an average speed of 63Mbps, ideal for streaming HD movies and video calls
Full Fibre 100 – has an average speed of 100Mbps, great for online gaming on multiple devices
Full Fibre 500 – has an average speed of 500Mbps, best for heavy usage across multiple devices
Full Fibre 900 – has an average speed of 944Mbps, Perfect for the busiest households and latency-free gaming
All our broadband packages now come with our UW Wi-Fi Hub free of charge, which has been awarded Which? Best Buy status for two years running – perfect for supporting a high-speed internet connection. And it can be made even better with our Whole Home Wi-Fi solution, too.
UW customers in Galashiels can enhance their broadband experience with amazing Amazon Eero devices, designed to boost Wi-Fi range across your home.
With the Eero Secure app, you’ll benefit from advanced security, parental controls, and more. Embrace a seamless internet experience with UW and enjoy fast, reliable connectivity.
UW offers some of the best broadband deals in Galashiels, giving you access to reliable speeds for just £26 a month.
You can enjoy peace of mind, knowing there are no mid-contract price hikes, or connection fees. Guaranteed.
We’ve also been awarded Which? Recommended Broadband Provider status for 2025.
Broadband Savings Estimate: Switching to UW Ultra broadband after your initial contract with your current supplier has ended could save you £45 a year. This calculation is based on the average UW saving of our Ultra tariff vs BT, EE, TalkTalk and Vodafone’s closest equivalent tariff over three years (£238). Savings estimate multiplied by number of broadband customers in applicable area. Correct as of 29/09/2025.
UW is your go-to provider for top broadband solutions in Galashiels.
With our Full Fibre Broadband, experience exceptional speed and reliability.
Switch today and benefit from estimated savings of £16 a year.
Full Fibre £16 saving: Switching to UW Full Fibre broadband after your initial contract with current supplier has ended could save you £16 a year. This calculation is based on the average UW saving of our Full Fibre 100 tariff vs BT, EE, Sky, Talk Talk, Virgin and Vodafone’s closest equivalent tariff (£47). Correct as of 29/09/2025.
Switch to UW and discover our best broadband deals in Galashiels.
When you switch to us, you could receive up to £400 to help towards any termination fees with existing providers.
Plus, enjoy 30 days to change your mind without any penalty.
£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.
21 Jan 2025 – Learn everything you need to know about WiFi boosters; from how they work, to the benefits they bring to your broadband, so you can decide if they’re right for your home.
16 Aug 2024 – Having a strong internet connection has never been more important. Find out everything you need to know about internet speed, including how your broadband speeds are measured and how they affect your online experience.
6 August 2024 – More and more homes are getting access to the latest in fibre broadband technology. Find out whether fibre broadband is available in your area and which full fibre deal is best for you
23 July 2024 – In this guide, we’ll explain the steps to help you check if the internet is down just for you or in your area, and provide tips on how to handle the outage and get back online.
UW Partners in and around are people just like you, who earn an extra income by introducing others to UW and helping them sign up as customers. They also help people to become a UW Partner and start earning an income by recommending UW to their friends and family.
Yes, of course – over 1,386,585 customers and 70,000 UW Partners already do. We’re also regulated by the energy regulator Ofgem, the telecoms regulator Ofcom, and the Financial Conduct Authority. We’ve been doing business for nearly three decades and are listed on the London Stock Exchange, which means we’re one of the UK’s largest publicly-owned companies.
Switching broadband provider couldn’t be easier. We’ll handle the entire process and it only takes about 14 days. You’ll keep your existing telephone number, and if you don’t have a telephone line we can install one for you.
No, leave this with us and we’ll let them know you’re switching. However, if you’re currently a Virgin customer, you will need to call them after your line is working with us and ask them to cancel the service.
Yes, you can. But you’ll need to make sure your router isn’t locked by your previous provider. When you sign up to us, we’ll send you your username and password, so you connect your own router.
With our full fibre broadband options in , your router needs to be Very High-Speed Digital Subscriber Line (VDSL) compatible. If it’s not, it won’t work with our broadband service.
Unlimited data means that you don’t have a cap on your data allowance each month in and the rest of the UK. There are no restrictions on how much data you use, so you won’t have to worry about using up all your allowance.
Our Unlimited data, calls and texts SIM-only plan is perfect for surfing the internet, taking video calls, or even streaming media, as you can use as much as you need.
We’re offering EU roaming as part of our Unlimited tariff, so you can take your unlimited data abroad and use up to 14GB of it at no extra cost. It’s part of our Roam like Home service, which lets you use your allowance in 45 locations across Europe. You can also send texts and make calls back to the UK as you would normally with your allowance. Our Unlimited tariff has no data usage cap when browsing in the UK.
Yes, we do. At UW, keeping you connected is important to us. So we signed up to Ofcom’s Automatic Compensation scheme for Phone and Broadband services. Making sure our broadband and landline customers in get compensation when things go wrong remains a priority.
This means that, if you’re eligible, we offer automatic compensation for those unfortunate circumstances when:
● There’s a delayed repair following the loss of service in
● An engineer misses an appointment
● Your service goes live later than the date we said it would.
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