Tim and Heather Matthews
Utility Warehouse - Authorised Partner
ThingwallAbout Tim and Heather
Speak to me to discover how you can save on your bills and unlock the UK’s cheapest energy, or start earning as a Partner. As UW Partners since 2009, we've helped many ordinary people in and around the Wirral area (and right across the UK) save money and make life simpler with UW. We’ve also helped many others earn a great residual income. We fit our UW business around our daily lives and jobs as a charity director and nurse. And we can help you to do the same...and even replace your day job if you'd like to! We'll be happy to chat if you'd like to find out more and see how you can save, earn, or do both.
Why UW?
What is UW?
About UW
UW offers some of the UK's cheapest energy deals available today in places like Wirral.
And you unlock more savings on your energy when you also switch your broadband and mobile plans to UW. That's why so many of our customers sign up to UW with a Partner like Tim and Heather from Wirral.
Tim and Heather is an authorised UW Partner, offering a personal service to help you get exactly what's right for you.
Utility Warehouse is trusted by over 1,000,000 customers across the UK, and we've been offering award winning services in Wirral and beyond for over 25 years. Want to find out more? Then get in touch with Tim and Heather today.
Speak to Tim and Heather to beat the Energy Price Cap
Unlock the UK's cheapest award-winning energy, best value multi-SIM unlimited mobile plan, and superfast broadband with no mid-contract price hikes – guaranteed.
Fix for peace of mind with our award-winning customer service and £400 to help you switch.
Not seeing savings after your first year? You'll get double the difference back and can leave without exit fees.
Stop wasting time and money on household bills
When you switch all your home services to UW you'll always get our best value deals, all in one simple and easy to manage bill.
Tim and Heather will help you explore the range of services and benefits available for you to choose whats best for you.
We sort your energy switch in as little as 2 days and youll have 30 days to change your mind, with no pressure or penalties.
What is a UW Partner?
Partners like Tim and Heather earn money and receive rewards by referring people to UW so they can save on their household bills.
Tim and Heather can also help people like you to become a Partner, and start earning an income by referring friends, family and local contacts too.
How much do UW Partners earn?
Being a UW Partner is rewarding and flexible, but as with many things in life, you get out what you put in.
Active UW Partners - meaning they signed up a new customer and/or a new team member - earn an average of £250 in a month.
Tim and Heather will support you from day one to help you get going. Get in touch today to find out more.
Frequently Asked Questions
Good news – anyone can become a Partner. The only thing you need to join UW is a can-do spirit. And if you're sitting there thinking, 'but I know nothing about utilities!' Fear not. Ensuring that every new starter feels fully supported and confident is a big priority for us. That's why when you join we'll give you everything you need to get up and running.
If you're someone who enjoys chatting and helping people, then being a Partner will be right up your street. And if you know quite a few different groups of people (friends, family, colleagues, sports clubs, societies) then you're also already onto a winner.
Consider yourself a bit more of an introvert? Don't you worry, there are loads of Partners who have made UW a success despite not being chatterboxes. Plus, the intro training covers all the different ways you can make UW work for you, whatever your skill set.
Here's the good bit – you make money by helping people save on their household bills. At UW, we offer energy, broadband, mobile, home insurance and boiler home cover all into one handy bill cutting out the hassle spent doing boring admin, and giving competitive rates.
As a Partner you're an independent distributor, your role is to recommend our services, helping people switch to UW. Whether it's a casual chat, virtual meetings, or reaching out to new contacts - it's your choice how you do it.
There are over 60,000 Partners at UW, and each joined for a different reason – whether it's adding to their pension pot, funding passion projects, earning a bit of extra cash to spend on fun things each month.
But the best way to answer the question 'why should I join UW?' is by getting in touch with a Partner local to you and letting them do the talking.
Every time a customer you refer signs up you can earn both a Customer Bonus and a Residual Income.
The customer bonus is a payment made to you as soon as someone you refer signs up - up to £250 for every multiservice homeowner.
The other way you can earn as a partner is Residual Income. Think of this a bit like royalties: Once someone you refer signs up, you'll get a % of their monthly bill paid to you as a monthly commission for as long as they remain a UW customer.
No, we'll contact your energy provider to let them know about your move.
After a few weeks, we'll ask you for meter readings, at which point we'll start billing you for your energy, and your current supplier will stop (so you won't pay for the same energy twice). Your old supplier will then arrange to send you a final invoice.
Normally we can let your current provider know you're switching to UW, so you don't have to. But there are some scenarios where you'll have to contact your current provider:
- If you're switching to us from Virgin Media, or;
- You have an Full Fibre (FTTP) service with another provider who doesn't use the Openreach network (see below).
- If you currently don't have Full Fibre (FTTP) broadband with another provider and want to take a Full Fibre (FTTP) tariff with us.
We recommend you wait until your UW broadband is live before you cancel your old broadband service to reduce the risk of having no broadband for a period of time.
Yes, you can. But you'll need to make sure your router isn't locked by your previous provider.
When you sign up to us, we'll send you your username and password, so you connect your own router. With our superfast fibre-optic Ultra Broadband options, your router needs to be Very High-Speed Digital Subscriber Line (VDSL) compatible. If it's not, it won't work with our broadband service.
If you need a router, we can send you one too.
Information on UW router can be found here : Whole Home Wi-Fi systems
A SIM only deal gives you data, minutes and texts for a monthly cost. The difference, however, is that you don't get a new phone – you get the SIM, and just the SIM. Pick the SIM Only Deals with simple options
- Unlimited+ Multi-SIM Deal: First SIM £23/month, Additional SIMs only £8/month
- Essential SIM Deal for just £13/month**
Yep, simply contact your previous network provider or text 'PAC' to 65075 to get a code which will allow you to bring your current number over to your new SIM. This won't disrupt your service either.
Learn more about how to keep my current mobile number?
Awards: UW has earned over 80 awards – and counting – in the last decade alone. Current awards include Which? Best Buy for our UW Wi-Fi Hub, USwitch Energy Awards for best value and customer service and our Home Insurance service has been awarded five-stars by independent financial information experts, Defaqto.
Energy: Cheapest energy when you take energy and two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem's typical domestic usage. Payment by Direct Debit. Correct as of 08/07/2024. Contact us to verify.
Mobile: The UK's best deal on Unlimited SIMs and best unlimited data deal in the UK: Based on price, speed and reliability. Price: UK's cheapest unlimited SIM and cheapest unlimited multi-SIM package in the UK on a 30 day rolling contract (excluding introductory or time limited offers). Prices correct as of 17.06.2024. Speed & reliability: We use the EE network. EE was the winner in the overall (best) network performance category for both RootMetrics' H1 2023 testing and for the past ten years in a row. Experiences & coverage may vary. Rootmetrics award is not an endorsement of EE or UW. Visit RootMetrics or ask us for more details here.
£400 to help you switch: When you switch at least three of your services (one must be energy): energy, broadband, mobile and one additional SIM and you are a new customer, we'll give you credit up to £400 towards any termination fees you have to pay your current providers. You'll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants.
UW Price Pledge: Eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn't save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 - 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we'll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
30 days to change your mind: Available when a new customer switches at least two of their services on the same date: energy, broadband and mobile. Any equipment must be returned and services used must be paid for before cancelling. Terms apply.
Partners can earn up to £250: When referring an eligible customer who then signs up to at least three core services. Terms and exclusions apply.
Registered in England. Company number: 04594421 Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority