All Partners / Cardiff / James Thomas
The UW Cashback Card is one of the easiest ways to shrink your bills. Top it up. Use it when you shop. Earn up to 10% cashback. That cashback comes straight off your UW bill.
Even better? Get up to £150 pre-loaded when you join.
And our top Cashback Card holders save an average of £461 a year on their UW bills. Not bad for everyday spending.
Cashback: you can earn unlimited cashback at the relevant % from our retail partners each month. Purchases from other retailers are eligible for cashback of 1% on spend, subject to cashback caps which vary depending on the number of services you have taken out. You are only eligible to receive the 1% cashback at other retailers if you are not engaged in debt collection proceedings with UW – and have at least one of the following services live at the time of billing: Mobile, Broadband (Broadband and/or Home Phone) or Energy. See our Cashback Card terms and conditions here.
Cashback Card Trial: Get three months free cashback on everyday spending at major retailers. £3 per month after trial – no contract, cancel any time. See terms and conditions here.
Cashback Card Credit: New UW homeowner and tenant customers only. Welcome Bonus (£50-£150) based on Bundle Services taken at sign-up (excludes Home Insurance). Direct debit required. 12-month clawback applies if Bundle Services cancelled. Energy or Broadband required for £100/£150 Bundle Service bonus. For full terms click here.
Cashback Savings: Calculated using the average cashback earned between 01-01-2024 to 29-12-2024 (52 weeks) by the top 10% of active account holders (customers who used their card at least once a week during this period). This figure excludes customers who won 100% cashback through the Cashback Magic promotion.
The UW cashback card is issued by PSI-Pay Ltd pursuant to a license by Mastercard International Incorporated. PSI-Pay Ltd is regulated by the Financial Conduct Authority (FCA) under the electronic Money Regulations 2011 (FCA register number 900011) for the issuing of electronic money. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Our cashback card provider PSI-Pay Ltd is an authorised e-money institution. E-money is not subject to Finance Services Compensation Scheme protection in the way bank deposits are, but it is subject to “safeguarding” requirements. In the unlikely event of insolvency, this means there will be a pool of funds from which cashback card customers would be repaid (subject to certain deductions for associated insolvency costs).
Add up to three extra unlimited data SIMs to Unlimited Max for free for six months.
The more services you add, the bigger the savings you can unlock. Guaranteed.
Build the perfect bundle of energy, broadband, mobile and insurance that’s right for you.
Unlimited Max tariff: New mobile customers only. 1 Unlimited Max SIM at £23 required. Inclusive allowance free on up to 3 additional SIMs for 6 months, then standard charge p/m each. Out-of-allowance usage charges apply. Porting of existing no. required. See terms. Correct at 28.08.2025 UW Price Pledge: Eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 – 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
Here’s a few ways you can save with Utility Warehouse:
– Cheapest variable energy in the UK
– Unlimited data SIM for £23 or get 10GB for £5
– Broadband for just £23.95 a month with no connection fees
– A Cashback Card that gives you money off your bill when you do your every day shopping
£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.
30 days to switch: Available when a new customer switches at least two of their services on the same date: energy, broadband, mobile and insurance (insurance means Boiler & Home Cover or Income Protector only). Any equipment must be returned and services used must be paid for before cancelling. Terms apply.
UW Price Pledge: Eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 – 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
Cheapest variable energy: when you take energy and two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 13/01/26. Contact us to verify. See UW terms and conditions.
One bill – for all your home services.
One account – with only one password to remember.
One number – for our award-winning Customer Services team
Best Value Energy Supplier rated by Expert Reviews and rated ‘Excellent’ on Trustpilot.
The UK’s best value Unlimited+ multi-SIM mobile deals, with 99% UK coverage.
Five star rated building and contents home insurance plus boiler and home cover.
Awards: Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2026) and Moneyfacts (2026).
The UK’s best 3+ multi-SIM deal on 5G Unlimited SIMs: Based on price, speed and reliability.
Price: UK’s cheapest unlimited multi-SIM package in the UK on a 30 day rolling contract for customers taking 3 or more Unlimited SIMs compared to EE, GiffGaff, ID Mobile, O2, Smarty, Three, Vodafone (excluding introductory or time limited offers). Prices correct as of 16/04/2026
My name is James, and I live in Cardiff, South Wales. I originally became a UW Partner, as I was looking for a flexible way to earn some money while studying at university.
I’m proud to have helped families across the UK reduce their monthly bills, and I love introducing them to becoming a Partner, as well.
I’m able to chat remotely or in person, so please get in touch if you’d like to find out how much you could save with UW or if you’re interested in becoming a Partner. I’m always happy to help!
“Hey there! I’m James from Cardiff, and I love helping families save on their bills while sharing the joys of becoming a Partner. Let’s simplify your life together—reach out anytime!”
Senior Team Leader










You can call us UW – much easier. In a nutshell, we can give you energy, broadband, mobile and insurance, all wrapped up in one simple bill. Saving you time, cash, and boring admin.
We’ve been at this for nearly 30 years and we’re now trusted by over a million customers. That’s a lot of people we’ve helped shrink their bills!
The secret ingredient? Our team of UW Partners – like James. They’re the local experts who’ll help you find the best deal for your household, without the jargon or the faff.
Fancy discovering the best UW deal in Cardiff or how to become a UW Partner yourself? Have a chat with James – they’ll talk you through everything.

Compare our fixed and variable rate tariff deals.

Full fibre with no installation or connection fees.

Unlimited data, calls and texts with 99% UK coverage.

Defaqto and Moneyfacts five-star-rated Home Insurance.
UW Price Pledge: Eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12 – 15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03.04.23 to 31.03.24, for users who earned Cashback at least at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
We run on positive energy (and cuppas) – unbeatable value, unbeatable service.
Once you’ve picked your services, James’ll do all the boring admin. You just sit back and maybe treat yourself to a biscuit.
Cheapest variable energy: when you take energy and two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 13/01/26. Contact us to verify. See UW terms and conditions.
We won Best Value at the Uswitch Energy Awards 2025. Our team are lovely and helpful and don’t make you press 7 to speak to another robot.
Pick three or more services and we’ll give you up to £400 to cover any exit fees. Because switching should feel nice, not pricey.
£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.
If it’s not quite the right fit, no worries. You’ve got 30 days to change your mind – no awkward goodbyes or penalty fees.
Contact James today to find out how much you can save by switching your energy, mobile, or broadband to UW.
30 days to switch: Available when a new customer switches at least two of their services on the same date: energy, broadband, mobile and insurance (insurance means Boiler & Home Cover or Income Protector only). Any equipment must be returned and services used must be paid for before cancelling. Terms apply.
Get in touch with James and they’ll be in touch quicker than you can say ‘bundle’ to help you start saving.
They’ll sort a 20-minute chat with you. Cuppa optional. Biscuit highly recommended.
Think of it like a mini utility MOT. James will help you find all the places you could save.
Seriously. Once you’ve chosen, James handles the paperwork. You can go do literally anything else.
The best bit.
Our Partners are a team of local UW experts up and down the country, who help people save money on their bills.
They’re the friendly face that gives UW a personal touch. And every time they help someone sign up to Utility Warehouse they earn commission for it.
Some prefer chatting face-to-face. Others work over the phone or online. Different styles, same goal: helping people make their money go further.
Partners earn every time they help someone join Utility Warehouse. Here’s a quick run down of some of the perks:
Partners can earn up to £300 every time they help someone join Utility Warehouse.
Even better, you can also unlock a recurring payment that builds over time – a bit like royalties.
Partners can earn up to £300: for signing up a homeowner customer with at least 4 core services. Core services are: broadband, energy – gas and/or electricity and mobile (2 SIMs count as 2 services).
Free Energy Club: you must be UW Partner & customer taking at least one energy service paying via direct debit . £10 Partner application fee/£3 monthly fee applies. Free Energy will be applied as a bill credit. Max credit of £150 for each qualifying month. At least 3 months of initial qualifying Partner referral activity required. See full terms and conditions here.

Our Partners are a team of local UW experts up and down the country, who help people save money on their bills.
They’re the friendly face that gives UW a personal touch. And every time they help someone sign up to Utility Warehouse they earn commission for it.
Some prefer chatting face-to-face. Others work over the phone or online. Different styles, same goal: helping people make their money go further.

Partners earn every time they help someone join Utility Warehouse. Here’s a quick run down of some of the perks:

Partners can earn up to £300 every time they help someone join Utility Warehouse.
Even better, you can also unlock a recurring payment that builds over time – a bit like royalties.
Contact James to book an appointment to learn more about becoming a UW Partner.
James will arrange an online or in-person appointment with you.
Ask whatever questions you have and hear first hand from James what it’s all about.
James will help you register and be on hand to help get you going with everything you’ll need.
Once you’re signed up, you can start earning money by helping friends and family switch to UW!
UW Partners in and around Llandaff are people just like you, who earn an extra income by introducing others to UW and helping them sign up as customers. They also help people to become a UW Partner and start earning an income by recommending UW to their friends and family.
Yes, of course – over 1,386,585 customers and 70,000 UW Partners already do. We’re also regulated by the energy regulator Ofgem, the telecoms regulator Ofcom, and the Financial Conduct Authority. We’ve been doing business for nearly three decades and are listed on the London Stock Exchange, which means we’re one of the UK’s largest publicly-owned companies.
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