Utility Warehouse Partners / Southampton / Jack and Jo Downton
Get up to £400 to help you switch and £250 in Cashback Card welcome credit. Plus:
£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. If you take a 3 Service Bundle, up to £200 of this credit towards a mobile handset/device termination fee is only available if your bundle includes at least one Unlimited SIM. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.
Cashback Card Credit: New Utility Warehouse customers only, joining on or after 14 September 2026 paying via direct debit. Take 2+ eligible service types (Energy, Broadband, Mobile, Boiler & Home Cover) within 30 days and a UW Cashback Card to earn a Welcome Bonus of up to £250, paid in £50 monthly instalments. 12-month clawback applies if bundle services are cancelled. Terms apply.
UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
The more services you add, the bigger the savings you can unlock. Guaranteed.
Build the perfect bundle of energy, broadband, mobile and insurance that’s right for you.
Maximise savings with early termination fee support, welcome bonuses, free SIM deals and more.
UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
Have a chat with no pressure, it doesn’t cost a penny
No repeating yourself. Speak to the same person every single time.
And relax. Seriously. We’ll handle the rest. Switches start in as little as 2 days.
£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.
30 days to switch – Available when a new customer switches at least two of their services on the same date: energy, broadband, mobile and insurance (insurance means Boiler & Home Cover or Income Protector only). Any equipment must be returned and services used must be paid for before cancelling. Terms apply.
UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
Cheapest variable energy: when you take energy and two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 06/07/2026. Contact us to verify. See UW terms and conditions.
One bill – for all your home services.
One account – with only one password to remember.
One number – for our award-winning Customer Services team
Helping households with bills for 30+ years. With over 80 awards in the past 10 years alone.
Voted UK’s best value energy supplier. Over 60,000 Trustpilot reviews, rated Excellent.
Five star rated building and contents home insurance plus boiler and home cover.
Awards: Our Home Insurance cover has been given five stars by independent consumer experts, Defaqto (2026) and Moneyfacts (2026).
Disclaimer: Insurance is an FCA-regulated product. As a result, UW Partners are not able to advise you about, nor answer any questions about, any of the UW insurance products. The role of UW Partners is limited to providing you, via the screen, with information about the UW insurance products. You can contact UW directly on 0333 777 0777 if you have any questions.
We are a professional couple who were introduced to Utility Warehouse in 2004 as both customers and distributors. Jo is now a retired nurse and Jack is now semi retired after running his own training and personal development company.
As customers we have had excellent value and support. As distributors we have gained so much more than income, including life-long friends and continuous personal development.
The residual income you earn keeps coming into the bank, as well as the rewards for working on and building your business. Anyone can do this, especially with the company’s support and training. Why not get in contact, and find out about our great value services and business opportunity?
“As a retired nurse and semi-retired trainer, we love how Utility Warehouse has simplified our lives and brought us lifelong friends. Let us help you save and discover exciting opportunities!”
Team Leader










You can call us UW – much easier. In a nutshell, we can give you energy, broadband, mobile and insurance, all wrapped up in one simple bill. Saving you time, cash, and boring admin.
We’ve been at this for nearly 30 years and we’re now trusted by over a million customers. That’s a lot of people we’ve helped shrink their bills!
The secret ingredient? Our team of UW Partners – like Jack and Jo. They’re the local experts who’ll help you find the best deal for your household, without the jargon or the faff.
Fancy discovering the best UW deal in Southampton or how to become a UW Partner yourself? Have a chat with Jack and Jo – they’ll talk you through everything.

Compare our fixed and variable rate tariff deals.

Full fibre with no installation or connection fees.

Unlimited data, calls and texts with 99% UK coverage. 500GB fair use policy applies.

Defaqto and Moneyfacts five-star-rated Home Insurance.
UW Price Pledge: Eligible new customers (joining on or after 22 April 2024) who take 3 or more qualifying services and regularly use their Cashback Card. If a customer doesn’t save with UW (incl. Cashback) in their first year vs their previous provider (or cheapest major provider where applicable), they can apply to claim the UW Price Pledge between 12–15 months after their sign-up date; the pledge & no exit fees only applies to qualifying services taken at sign-up. When you claim, we’ll assume an average Cashback Card saving of £160 a year (based on customer usage data from 03/04/23 to 31/03/24, for users who earned Cashback at least once a week, excluding promotional activities) or your actual Cashback saving if higher. Full details, eligibility and terms available here.
We run on positive energy (and cuppas) – unbeatable value, unbeatable service.
Once you’ve picked your services, Jack and Jo’ll do all the boring admin. You just sit back and maybe treat yourself to a biscuit.
Cheapest variable energy: when you take energy and two other eligible bundle services vs standard variable tariffs offered by major suppliers (large and medium suppliers as defined by Ofgem), for sale nationally, excl. existing customer tariffs. Based on Ofgem’s typical domestic usage. Payment by Direct Debit. Correct as of 06/07/2026. Contact us to verify. See UW terms and conditions.
We won Best Value at the Uswitch Energy Awards 2025. Our team are lovely and helpful and don’t make you press 7 to speak to another robot.
Pick three or more services and we’ll give you up to £400 to cover any exit fees. Because switching should feel nice, not pricey.
£400 to help you switch: When you take a 3 or 4+ Service Bundle, we’ll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You’ll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions here.
If it’s not quite the right fit, no worries. You’ve got 30 days to change your mind – no awkward goodbyes or penalty fees.
Contact Jack and Jo today to find out how much you can save by switching your energy, mobile, or broadband to UW.
30 days to switch – Available when a new customer switches at least two of their services on the same date: energy, broadband, mobile and insurance (insurance means Boiler & Home Cover or Income Protector only). Any equipment must be returned and services used must be paid for before cancelling. Terms apply.
Get in touch with Jack and Jo and they’ll be in touch quicker than you can say ‘bundle’ to help you start saving.
They’ll sort a 20-minute chat with you. Cuppa optional. Biscuit highly recommended.
Think of it like a mini utility MOT. Jack and Jo will help you find all the places you could save.
Seriously. Once you’ve chosen, Jack and Jo handles the paperwork. You can go do literally anything else.
The best bit.
Our Partners are a team of local UW experts up and down the country, who help people save money on their bills.
They’re the friendly face that gives UW a personal touch. And every time they help someone sign up to Utility Warehouse they earn commission for it.
Some prefer chatting face-to-face. Others work over the phone or online. Different styles, same goal: helping people make their money go further.
Partners earn every time they help someone join Utility Warehouse. Here’s a quick run down of some of the perks:
Partners can earn up to £300 every time they help someone join Utility Warehouse.
Even better, you can also unlock a recurring payment that builds over time – a bit like royalties.
Partners can earn up to £300 for signing up a homeowner customer with at least 4 core services. Core services are: broadband, energy – gas and/or electricity and mobile (2 SIMs count as 2 services).
Free Energy Club: you must be UW Partner & customer taking at least one energy service paying via direct debit . £10 Partner application fee/£3 monthly fee applies. Free Energy will be applied as a bill credit. Max credit of £150 for each qualifying month. At least 3 months of initial qualifying Partner referral activity required. See full terms and conditions here.

Our Partners are a team of local UW experts up and down the country, who help people save money on their bills.
They’re the friendly face that gives UW a personal touch. And every time they help someone sign up to Utility Warehouse they earn commission for it.
Some prefer chatting face-to-face. Others work over the phone or online. Different styles, same goal: helping people make their money go further.

Partners earn every time they help someone join Utility Warehouse. Here’s a quick run down of some of the perks:

Partners can earn up to £300 every time they help someone join Utility Warehouse.
Even better, you can also unlock a recurring payment that builds over time – a bit like royalties.
Contact Jack and Jo to book an appointment to learn more about becoming a UW Partner.
Jack and Jo will arrange an online or in-person appointment with you.
Ask whatever questions you have and hear first hand from Jack and Jo what it’s all about.
Jack and Jo will help you register and be on hand to help get you going with everything you’ll need.
Once you’re signed up, you can start earning money by helping friends and family switch to UW!
UW Partners in and around Otterbourne are people just like you, who earn an extra income by introducing others to UW and helping them sign up as customers. They also help people to become a UW Partner and start earning an income by recommending UW to their friends and family.
Yes, of course – over 1,386,585 customers and 80,000 UW Partners already do. We’re also regulated by the energy regulator Ofgem, the telecoms regulator Ofcom, and the Financial Conduct Authority. We’ve been doing business for nearly three decades and are listed on the London Stock Exchange, which means we’re one of the UK’s largest publicly-owned companies.
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