How does UW work?

At Utility Warehouse, we like to do things a bit differently. We bundle all your home services (energy, broadband and mobile plans) into one, simple bill – helping you save time and unlock savings and benefits.

Even better, we use a team of distributors, called Partners, to ensure you get a package that's tailored to your needs.

To find out more about our insurance deals in St. Albans and other services, get in touch with one of our authorised Utility Warehouse Partners – they'll guide you through our award-winning multiservice offering.

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broadband

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insurance

What our customers say

All your home services in one

Partners serving St. Albans

Karen Potton

Wheathampstead

I love my garden, the outdoors, camping, and walking. I recently walked from Lands End to John O'Groats (virtually) to raise funds for Up On Downs, and I'm now walking Route 66 Virtually. Being a Partner with UW for 11 years has allowed me to work flexibly, part-time, around my children, after I retired from the police service. The ability to help people with the cost of living rise is very rewarding. New Partners love that I inspire and coach them to achieve their own goals, while my customers tell me how much they appreciate the individual help I give them, which is why they stay with me for years.

Christopher Hornsey

Hatfield

We've been UW Partners for around six years now, fitting the work around our two little boys. We've helped hundreds of families save money on their household utilities and helped many of them become Partners, too. We were previously a fireman and a chartered accountant. Becoming UW Partners has allowed us to spend more quality time with our boys while building more financial security for our family. Do get in touch if you’re interested in becoming a Partner or if you’re simply curious how much you could save with UW.

Lucica Cornea

Hatfield

I am passionate about health, and I am always looking to learn something new. I love being surrounded by people and to listen their life stories. I like to spread the positive attitude I always have had towards life.

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Why UW?

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Frequently Asked Questions

UW provides a choice between either buildings, contents or combined buildings and contents insurance to safeguard your home and belongs. So if you're a homeowner or a renter we can provide the cover you need. Learn more about types of home insurance cover

Moneyfacts are an independent financial information business who provide expert consumer advice. They rank financial products and services to make it easier for consumers to distinguish between the quality and level of cover they will receive. Their highest possible rating. Read more about: UW awarded two five-star ratings by moneyfacts

As we work with a panel of insurers, your first port of call is to refer to Page 1 of your Policy Schedule. There, you'll find the number to call to get started with your claim.
See more information about ++how to make an insurance claim++.

To claim on your Boiler & Home Cover policy, simply give us a call on 0333 777 3234.
Find more information on what you need to know about making a claim

Awards: UW has earned over 80 awards – and counting – in the last decade alone. Current awards include Which? Best Buy for our UW Wi-Fi Hub, USwitch Energy Awards for metering reading services and incentives/rewards and our Home Insurance service has been awarded five-stars by independent financial information experts, Defaqto.

^£400 to help you switch and 30 days to change your mind: When you switch three of your services (one must be energy): energy, broadband, mobile SIMs as a new customer, we'll give you credit up to £400 towards any termination fees you have to pay your current providers. Additional requirements apply to customers who are tenants. 30 days to change your mind: Available when a new customer switches at least two of their services on the same date: energy, broadband and mobile plans. Any equipment must be returned and services used must be paid for before cancelling. Any equipment must be returned and services used must be paid for before cancelling. Terms apply.

For cancellations within 30 days of the policy purchase if the period of insurance hasn't started and if no claim has been made. If a claim has been made you must pay any remaining premium due for the term of the policy.

UW Price Pledge: eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. Full details, eligibility and terms available at uw.link/price-pledge.

Cashback Card: *£3 a month. There is also a one off application fee of £5 per account. Further details of all applicable fees and charges are outlined in our Cashback Card terms and conditions.

Registered in England. Company number: 04594421 Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority