How does UW work?

At Utility Warehouse, we like to do things a bit differently. We bundle all your home services (energy, broadband and mobile plans) into one, simple bill – helping you save time and unlock savings and benefits.

Even better, we use a team of distributors, called Partners, to ensure you get a package that's tailored to your needs.

To find out more about our energy deals in Romford and other services, get in touch with one of our recommended Utility Warehouse Partners – they'll guide you through our award-winning multiservice offering.

What our customers say

All your home services in one

Partners serving Romford

Sharon Wyness

Upminster

...2 years later my business has grown mainly through referrals and I love what I do! I'm local to Upminster, you'll often find me walking the parks and forests with my little ball of white fluff, Wilbur or zipping around in my UW mini! I love showing people what options are around with this cost of living crisis and if you think a very flexible Plan B, side gig or just a bit extra in your pocket would help we should definitely talk! Always here to help, after all, if you don't look at these opportunities how will you know?

An image of UW partner Sapphire Kontis

An image of UW partner Sapphire Kontis

Sapphire Kontis

Grays

‘Not’ should not be an option. Why should families have to choose between eating good food, or having a family break, or buying clothes, or not? With UW you CAN. You CAN have that extra money in your pockets. You CAN earn that extra income. I CAN help you!

Lee Mcvelia

Collier Row

I've been involved with UW for nearly four years now and I can honestly say it's been the best thing I've done. Meeting and helping people in my local town of Collier Row has been a pleasure. I have lived in Collier Row for 20 years now, and my wife and I have made some great friends along the way, spending many occasions in one of the local restaurants. So I look forward to meeting and making new friends and hopefully helping you too.

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Why UW?

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Frequently Asked Questions

Your energy services will go live between two and five working days. We'll keep you updated on any progress during this time.

No, we'll contact your energy provider to let them know about your move.

After a few weeks, we'll ask you for meter readings, at which point we'll start billing you for your energy, and your current supplier will stop (so you won't pay for the same energy twice). Your old supplier will then arrange to send you a final invoice.

Awards: UW has earned over 80 awards – and counting – in the last decade alone. Current awards include Which? Best Buy for our UW Wi-Fi Hub, USwitch Energy Awards for metering reading services and incentives/rewards and our Home Insurance service has been awarded five-stars by independent financial information experts, Defaqto.

Fixed tariff only available to eligible customers who take two or more bundle services (bundle services are energy, broadband and mobile). Smart meter required. Full details, eligibility and terms available at UW terms and conditions.

October's price cap is confirmed at £1,717 based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

January's price cap is confirmed at £1,738 based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

UW Fixed Saver 35 is priced at £1,625 for a dual fuel customer, based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

UW Fixed 35 is priced at £1,685 for a dual fuel customer, based on Ofgem typical domestic usage, for 12 months with payment by Direct Debit.

£400 to help you switch and 30 days to change your mind: When you take a 3 or 4+ Service Bundle, we'll give you credit up to £400 towards any termination fees (excluding Home Insurance) you have to pay your current providers. You'll need to return any equipment and pay for services you used before you cancel. Additional requirements apply to customers who are tenants. Further terms apply see our Residential Products and Services terms and conditions.

Over £300 savings: We've compared our most popular services with the average price of our main competitors' equivalent services. By 'main competitors' we mean at least three of the largest suppliers by market share who sell a comparable product. The saving shown is based on the average of these competitors' pricing when compared with an equivalent new UW customer who takes three services - energy (Double Gold variable), broadband (Ultra), mobile (Unlimited) and pays by direct debit.

UW Price Pledge: eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. Full details, eligibility and terms available at uw.link/price-pledge.

Cashback Card: *£3 a month. There is also a one off application fee of £5 per account. Further details of all applicable fees and charges are outlined in our Cashback Card terms and conditions.

Registered in England. Company number: 04594421 Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority