How does UW work?

At Utility Warehouse, we like to do things a bit differently. We bundle all your home services (energy, broadband and mobile plans) into one, simple bill – helping you save time and unlock savings and benefits.

Even better, we use a team of distributors, called Partners, to ensure you get a package that's tailored to your needs.

To find out more about our insurance deals in Cleveland and other services, get in touch with one of our authorised Utility Warehouse Partners – they'll guide you through our award-winning multiservice offering.

What our customers say

All your home services in one

Partners serving Cleveland

Kaye Merry

Marske-By-The-Sea

I am based in Teesside in the North East, but due to the nature of the business, can sign up customers and support and mentor Partners remotely all over the country. After recently leaving full-time employment, UW is my prime source of income, and am therefore readily available to my customers and team when needed. I am a devoted mother of one son, an entrepreneur, coach, mentor and business owner – working from home and helping others achieve their dreams. I love to travel, dance Ceroc and Salsa, volunteer in delivering mindset for children in schools and coach upcoming property investors.

Lisa Johnson

Egglescliffe

I live in the Eaglescliffe and Yarm area of the North East. I started my UW business three months ago, as I wanted some extra income. I’m hard working, approachable, and will always go above and beyond to get you the best deal and ensure you’re a happy customer!

An image of UW partner Binoy Thattankunnel Alexander

An image of UW partner Binoy Thattankunnel Alexander

Binoy Thattankunnel Alexander

Middlesbrough

Please feel free to contact me at any time if you wish to bundle all your services into one simple monthly bill.

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Why UW?

Show other partners in Cleveland

Frequently Asked Questions

UW provides a choice between either buildings, contents or combined buildings and contents insurance to safeguard your home and belongs. So if you're a homeowner or a renter we can provide the cover you need. Learn more about types of home insurance cover

Moneyfacts are an independent financial information business who provide expert consumer advice. They rank financial products and services to make it easier for consumers to distinguish between the quality and level of cover they will receive. Their highest possible rating. Read more about: UW awarded two five-star ratings by moneyfacts

As we work with a panel of insurers, your first port of call is to refer to Page 1 of your Policy Schedule. There, you'll find the number to call to get started with your claim.
See more information about ++how to make an insurance claim++.

To claim on your Boiler & Home Cover policy, simply give us a call on 0333 777 3234.
Find more information on what you need to know about making a claim

Awards: UW has earned over 80 awards – and counting – in the last decade alone. Current awards include Which? Best Buy for our UW Wi-Fi Hub, USwitch Energy Awards for metering reading services and incentives/rewards and our Home Insurance service has been awarded five-stars by independent financial information experts, Defaqto.

^£400 to help you switch and 30 days to change your mind: When you switch three of your services (one must be energy): energy, broadband, mobile SIMs as a new customer, we'll give you credit up to £400 towards any termination fees you have to pay your current providers. Additional requirements apply to customers who are tenants. 30 days to change your mind: Available when a new customer switches at least two of their services on the same date: energy, broadband and mobile plans. Any equipment must be returned and services used must be paid for before cancelling. Any equipment must be returned and services used must be paid for before cancelling. Terms apply.

For cancellations within 30 days of the policy purchase if the period of insurance hasn't started and if no claim has been made. If a claim has been made you must pay any remaining premium due for the term of the policy.

UW Price Pledge: eligible new customers (from 22/04/24) who take 3 or more qualifying services and regularly use their Cashback Card. Full details, eligibility and terms available at uw.link/price-pledge.

Cashback Card: *£3 a month. There is also a one off application fee of £5 per account. Further details of all applicable fees and charges are outlined in our Cashback Card terms and conditions.

Registered in England. Company number: 04594421 Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority